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Room Service Host 2
UNC Health Southeastern
Lumberton, NC
Added 18 hours ago
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UNC Health Southeastern
Lumberton, NC
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UNC Health Southeastern

Manager, Resource Pool

Lumberton, NC, United States

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Job details

Experience: Minimum of 3 years recent clinical experience in a medical, surgical or telemetry unit.
Posting language: English
Posted: Oct 27, 2026

Original job description

POSITION SUMMARY:

The Resource Pool Unit Manager is a nurse leader responsible for coordinating staffing needs throughout the organization, including both clinical and non-clinical areas. This role works collaboratively with managers and directors to provide direction, planning, implementation, and coordination of staffing on a 24-hour basis. The Resource Pool Manager is responsible for supporting Resource Pool staffing, distributing talent where needed, maintaining staff competencies, and ensuring compliance with regulatory standards. This leader maintains current knowledge of techniques, skills, best practices, and regulations related to the ages and populations of patients served. The manager also oversees personnel, supplies, budget and equipment necessary to meet organizational needs. Routine rounding with organizational leaders is expected to assess staffing needs and identify opportunities for support. In addition, the Resource Pool Manager may function as a Staff RN when needed and may serve as the Resource Pool Coordinator during an Incident Command situation. Other duties may be assigned as directed.

EDUCATION, CREDENTIALS, TRAINING and EXPERIENCE:

Graduate from an accredited school of professional nursing.
Currently licensed as an RN; BSN required.
American Heart Association’s Basic Life Support certification required.
Minimum of 3 years recent clinical experience in a medical, surgical or telemetry unit.
Prior management or leadership experience required such as charge nurse, shift supervisor or unit coordinator; preferred experience in Resource Pool Staffing/Management
Non-Crisis Intervention (NCI) training achieved within 3 months of hire.
Advanced Cardiovascular Life Support (ACLS) certification achieved within 6 months of hire.

ADDITIONAL SPECIALIZED KNOWLEDGE/SKILLS:

Knowledge of current leadership, management and quality improvement concepts.
Ability to perform and or lead program development and implementation.
Strong customer service skills and the ability to address the public.
Strong written and oral communication skills.
Proficient in the use of Word, Excel, and computer software applications.

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More about this job

Skills

Regulatory compliance
BLS
Leadership
Crisis intervention
ACLS
Customer service
Communication skills
Microsoft Word
Microsoft Excel

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