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Added 6 hours ago
Assistant Professor of Practice in Sports Journalism, Media Storytelling, and Content Innovation. Director of the M.A. in Journalism.
UM Corp (Enterprise)
Coral Gables, FL
Added 6 hours ago
College of A&S - Biology - FAC - Quantum Science in Biological Systems - Assistant Professor - Professor
UM Corp (Enterprise)
Coral Gables, FL
Candidates must possess a Ph.D
Added 6 hours ago
Assistant Professor, Public Relations
UM Corp (Enterprise)
Coral Gables, FL
Applicants must hold a Ph.D
Added 8 hours ago
Sr. Sponsored Programs Specialist
UM Corp (Enterprise)
Remote, United States
Minimum 3 years of relevant experience required
Added 8 hours ago
UC
Director of Community Pharmacy - UHealth Tower - Full Time
UM Corp (Enterprise)
Miami, FL
- Full-time
340B Certification required within 30 days of hire
Added 9 hours ago
Security Officer - Lead (H)
UM Corp (Enterprise)
Plantation, FL
Added 9 hours ago
UC
Remote Verification Pharmacist - UHealth Tower - Full Time
UM Corp (Enterprise)
Miami, FL
- Full-time
Added 9 hours ago
Registered Nurse 2 UHealth North Miami Primary Care Outpatient clinic
UM Corp (Enterprise)
North Miami, FL
Valid State of Florida RN license required · Minimum 2 years of relevant experience required
Added 9 hours ago
Registered Nurse, Neuro Intensive Care, Per-diem
UM Corp (Enterprise)
Miami, FL
Valid Florida Registered Nurse License, BLS/ACLS certification required
Added 9 hours ago
UC
Community Staff Pharmacist - UHealth Tower - Full Time
UM Corp (Enterprise)
Miami, FL
- Full-time
Florida immunization certification and current Basic Life Support (BLS) certification required within 6 months of hire if not already held
Added 9 hours ago
UC
Community Pharmacy Technician - UHealth Tower - Full Time
UM Corp (Enterprise)
Miami, FL
- Full-time
Added 9 hours ago
UC
Advanced Practice Registered Nurse - Endocrinology Medicine - Full Time
UM Corp (Enterprise)
Miami, FL
- Full-time
Added 11 hours ago
Supervisor, Medical Technologist - GCRB Lab
UM Corp (Enterprise)
Miami, FL
Minimum 3 years of relevant experience required · Valid State of Florida Medical Technologist license required
Added 11 hours ago
Courier - UHealth Laboratories
UM Corp (Enterprise)
Miami, FL
Experience: Minimum 1 year of relevant experience required · Certification and Licensing: Valid State of Florida Drivers License required
Added 11 hours ago
UC
Community Pharmacy Manager - UHealth Tower - Full Time
UM Corp (Enterprise)
Miami, FL
- Full-time
Florida immunization certification required within 6 months of hire if not already held · Minimum of 3 years of pharmacy experience required, including retail, outpatient, or health-system pharmacy operations
Added 11 hours ago
UC
Certified Nursing Assistant 1 (U), Oncology, Full-Time
UM Corp (Enterprise)
Miami, FL
- Full-time
Added 11 hours ago
UC
Certified Nursing Assistant 1 (U), Medical / Surg / Telemetry, Full Time
UM Corp (Enterprise)
Miami, FL
- Full-time
Added 11 hours ago
UC
Certified Nursing Assistant 1 (U), Joints, Ortho Step Down, Full-Time
UM Corp (Enterprise)
Miami, FL
- Full-time
Added 13 hours ago
Patient Navigator
UM Corp (Enterprise)
Miami, FL
Minimum 1 years of relevant work experience required
Added 14 hours ago
UC
CAS- Full-Time Lecturer - Department of Writing Studies
UM Corp (Enterprise)
Coral Gables, FL
- Full-time
Applicants must hold a PhD in Rhetoric and Writing or have a PhD in a related field with substantial coursework in writing and rhetoric studies
Added 14 hours ago
UC
Registered Nurse - Cardiac Telemetry - Full Time
UM Corp (Enterprise)
Miami, FL
- Full-time
Added 15 hours ago
UC
Registered Nurse - Neurology Telemetry - Full Time
UM Corp (Enterprise)
Miami, FL
- Full-time
Added 16 hours ago
Manager, Administrative Operations (H)
UM Corp (Enterprise)
Miami, FL
Minimum 5 years of relevant experience required
Added 1 day ago
Patient Access Representative-1 - Deerfield Beach, FL
UM Corp (Enterprise)
Deerfield Beach, FL
Added 1 day ago
Sr. Program Coordinator: Supply Chain Training
UM Corp (Enterprise)
Hialeah, FL

UM Corp (Enterprise)

Clinical Business Operations Representative 3

Miami, FL, United States

Apply on umiami.wd1.myworkdayjobs.com About employer

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Job details

Experience: Minimum 2 years of relevant experience
Posting language: English
Posted: Oct 23, 2026

Original job description

Current Employees:

If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position, please review this tip sheet.

Clinical Business Operations Representative 3

The University of Miami/UHealth Department of Surgery has an exciting opportunity for a Full Time, Clinical Business Operations Represntative 3 to work in Miami.

Core Job Summary:

The Clinical Business Operations Representative 3 (H) facilitates the prompt resolution of problems related to pre- and post-care that arise in daily clinical operations. The incumbent performs general administrative and receptionist functions, to include answering incoming calls, efficient management of patients, and the acquisition of necessary patient care and records. The Clinical Business Operations Representative 3 (H) assists patients in a courteous, efficient and professional manner and ensures adherence to divisional and departmental service standards.

Core Responsibilities:

Assists the department in managing expectations surrounding pre- and post-patient care.
Obtains or reviews all patient demographic information, insurance information, and referral numbers.
Reviews clinical records for completeness including authorization, signatures, missing data, and other patient information.
Answers multiple telephones for the department: triages incoming calls, responds to questions, directs calls, and documents messages in the appropriate software.
Greets visitors and callers, handles their inquiries, and directs them to the appropriate employee according to their needs.
Works cooperatively with fellow employees to solve problems and enhance the smooth and efficient flow of the practice.
Provides coverage for responsibilities of co-workers when assigned or as need arises.
Develops and promotes the use of effective methods of communicating with physicians, managers, peers, trainees, and staff on a regular basis.
Maintains confidentiality of all information.
Adheres to University and unit-level policies and procedures and safeguards University assets.

Department Specific Functions:

Answer incoming telephone calls by the 4th ring.
Confirm appointments daily
Call No Shows daily to reschedule their missed appointments
Work on disposition notes to ensure return to clinic appointments have been made
Make sure appointments are scheduled correctly using the SDG (Site Disease Group) so that nurse navigation can do intake and obtain records

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

Core Qualifications:

High school diploma or equivalent
Minimum 2 years of relevant experience
Skill in data entry with minimal errors.
Ability to communicate effectively in both oral and written form.
Ability to work evenings, nights, and weekends as necessary.
Skill in collecting, organizing, and analyzing data.
Ability to work independently and/or in a collaborative environment.
Commitment to the University’s core values.

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.

The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.

Job Status:

Full time

Employee Type:

Staff

Apply on umiami.wd1.myworkdayjobs.com About employer

More about this job

Skills

Answer incoming calls
Patient care
Confidentiality
Data entry
Work independently
Research
Teaching

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