Community Pharmacy Manager

Current Employees:

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CORE JOB SUMMARY

The Community Pharmacy Manager leads an academic medical center community pharmacy within the UHealth pharmacy enterprise, with accountability for operations, clinical services, regulatory compliance, people, and financial performance. The pharmacy serves UHealth patients, families, and University employees as an extension of UHealth clinics and hospitals. The manager serves as Pharmacist-in-Charge and integrates the pharmacy with UHealth care teams, transitions of care, specialty pharmacy, and the 340B program, while advancing the academic mission through teaching, quality improvement, and practice innovation.

CORE JOB FUNCTIONS

• Directs daily operations of the assigned community pharmacy, including workflow, staffing, prescription processing, dispensing, counseling, and patient service.
• Serves as Pharmacist-in-Charge, accountable for compliance with Florida Board of Pharmacy, DEA, and federal requirements, including controlled substance management, recordkeeping, and inspections.
• Integrates the pharmacy with UHealth clinics and hospitals through Epic, e-prescribing, discharge prescription (meds-to-beds) programs, and transition-of-care workflows.
• Grows prescription capture from UHealth providers and patients by improving access, convenience, and service, including home delivery and refill synchronization, while respecting patient choice.
• Ensures 340B compliance for pharmacy operations, including eligibility, procurement, inventory, documentation, and audit readiness, in partnership with the 340B program team.
• Expands pharmacist-led clinical services, such as immunizations, medication therapy management, adherence packaging, and collaborative practice and test-and-treat services where authorized, with ambulatory clinical pharmacists.
• Coordinates specialty and high-cost prescriptions with UHealth Specialty Pharmacy and medication access teams, including prior authorization and copay and patient assistance.
• Advances the academic mission by precepting pharmacy students and residents and supporting community pharmacy residency training, research, and scholarly projects.
• Manages financial performance, including budget, revenue, labor and drug expense, PBM reimbursement, and margin, using KPIs and reports to drive improvement with pharmacy leadership.
• Manages inventory and purchasing across wholesaler accounts, controls waste and expired product, and secures controlled substances.
• Recruits, trains, and develops pharmacists and technicians, manages performance and schedules, and supports technician advancement through the UHealth Retail Pharmacy Technician career ladder.
• Leads quality, patient safety, and patient experience programs, including error reporting, investigation, corrective action, and survey readiness.
• Oversees pharmacy systems, automation, and technology, and partners with enterprise leaders on workflow improvement and strategic initiatives.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

CORE QUALIFICATIONS

Education:

• Doctor of Pharmacy (PharmD) or Bachelor of Science in Pharmacy (BS Pharmacy) required. Master's degree in business administration, healthcare administration, or a related field preferred.

Certification and Licensing:

• Active, unrestricted Florida pharmacist license in good standing required; must qualify to serve as Pharmacist-in-Charge.
• Florida immunization certification required within 6 months of hire if not already held.
• Pharmacy leadership or management certification and board certification (for example, BCACP) preferred.

Experience:

Minimum of 3 years of pharmacy experience required, including retail, outpatient, or health-system pharmacy operations. Supervisory or Pharmacist-in-Charge experience and academic medical center experience preferred. PGY1 community-based or PGY2 health-system pharmacy administration residency preferred.

Knowledge, Skills and Abilities:

• Expertise in community pharmacy operations, dispensing, third-party reimbursement, and Florida and federal pharmacy law, including Pharmacist-in-Charge responsibilities.
• Knowledge of health system integration, including Epic, transitions of care, and specialty pharmacy referral workflows.
• Knowledge of the 340B Drug Pricing Program as applied to covered entity pharmacy operations.
• Financial management skills, including budgeting, PBM reimbursement, inventory, and KPI analysis.
• Proven ability to lead, develop, and engage pharmacists and technicians.
• Commitment to teaching, precepting, and practice advancement in an academic setting.
• Excellent communication, problem-solving, and stakeholder management skills.
• Clear written and oral communication in English.

This is a core job profile description and is not reflective of all duties that may be assigned to a specific position in each individual department. The above statements are intended to describe the general nature and primary responsibilities of this core job profile. Specific duties and tasks may vary based upon departmental needs. Other duties may be assigned to the above consistent with the knowledge, skills, and abilities required for the job.

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.

The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.

Job Status:

Full time

Employee Type:

Staff