Please note: this is a temporary assignment (6 months) with potential to extend. The HR Liaison will serve as a primary HR and administrative point of contact between the Temporary Employment Program (TEP), cross-functional HR teams, hiring leaders, and TEP employees. The HR Liaison will provide guidance and support to hiring leaders and TEP employees on a broad range of appointment-related matters, helping ensure timely communication and resolution of inquiries and operational needs. This role will apply professional knowledge of organizational policies, procedures, and processes to coordinate and oversee ongoing administrative and operational activities. Additionally, the HR Liaison will administer established programs and processes that support TEP operations, identify opportunities for process improvement, and independently analyze and resolve operational issues of moderate complexity. UCSF's Temporary Employment Program (TEP) recruits and hires temporary employees to provide immediate clerical and technical support to UCSF departments and various off-campus locations. Temporary employees support special projects, provide coverage for regular employees on vacation or leave, and temporarily fill vacant positions while departments conduct recruitment. Many temporary employees go on to become successful candidates for career and limited appointment positions at UCSF.
Responsibilities:
Personnel Records & Program Data Management - 50%
- Maintain the department personnel database, ensuring employee and appointment information remains accurate and current.
- Maintain and update department data tracking tools to support operational tracking, reporting, and program visibility.
- Monitor data quality and identify discrepancies requiring follow-up or resolution.
Employee & Department Communications - 20%
- Serve as the initial point of contact for inquiries received through the department's general inbox, responding directly or routing inquiries to the appropriate team member.
- Coordinate first-week communications with TEP employees and their managers to support a successful start.
- Conduct first-month outreach to employees and managers to identify questions, concerns, or additional support needs.
Financial & Oracle Transaction Support - 15%
- Prepare and submit funding entries to support accurate employee funding and financial administration.
- Prepare and submit SCTs, ensuring transactions are completed accurately and timely.
- Initiate termination requests in Oracle when hiring departments do not have the appropriate access to process transactions for TEP employees.
- Support other TEP-related Oracle transactions and processes as assigned.
Workforce Development Program Support - 15%
- Support the creation and processing of Affiliate Hires for Workforce Development programs.
- Maintain and update the worker database to ensure accurate participant and appointment information.
- Participate in Workforce Development meetings and collaborate with program partners to support hiring, onboarding, and ongoing workforce needs.
Qualifications:
- Ability to exercise sound judgment when responding to issues and concerns.
- Strong verbal and written communication and interpersonal skills, with the ability to communicate effectively with all levels of staff.
- Strong organizational skills and the ability to manage multiple priorities and meet demanding deadlines.
- Working knowledge of common organization-specific systems and other computer applications.
- Ability to exercise discretion and maintain confidentiality.
- 2–3 years of related administrative or operational support experience, or an equivalent combination of education, training, and experience.
- Bachelor's degree in a related area and/or equivalent combination of experience and training.