The Nurse Service Supervisor II (Assistant Unit Director - PACU) provides leadership and oversight for a perioperative nursing unit at the University of California San Francisco. This role ensures optimal patient outcomes, promotes a culture of shared nursing practice, and is accountable for quality, safety, patient experience, and cost‑effectiveness. The supervisor collaborates with physicians, students, and interdisciplinary teams while serving as a resource for staff on clinical issues, policies, and technology.
- Supervise RN, PCA, technician, and ward clerk staff, ensuring accountability and stewardship of operational, financial, and human resources.
- Serve as a clinical resource on patient care issues, new policies, and technology, keeping staff informed of changes.
- Promote a positive patient experience and conduct service recovery as needed across the unit.
- Manage unit scheduling, patient census, and acuity; resolve system issues and ensure compliance with internal procedures and external regulations.
- Monitor services provided by support departments and collaborate to improve utilization and efficiency.
- Evaluate staff performance, participate in hiring, salary actions, terminations, and orient new employees to nursing responsibilities.
- Foster a climate of effective teamwork, communication, and collaboration among all unit members.
- Guide staff in meeting professional goals and performance improvement using standard evaluation tools.
- Communicate regularly with management on unit activities, operational, and human resources issues.
- Involve physicians and interdisciplinary team members in planning admissions, transfers, and discharges.
Required Qualifications:
- Bachelor’s Degree in Nursing.
- Minimum five (5) years perioperative clinical experience in a hospital‑based setting.
- Three to five (3‑5) years management experience in a perioperative environment.
- In‑depth knowledge of ASPAN clinical standards, and relevant regulations.
- Proficiency with business software, specialized nursing applications, and data‑management systems.
- Strong written and verbal communication skills for training, reporting, and presenting complex information.
- Demonstrated ability in human resources management, staff evaluation, and performance improvement.
Preferred Qualifications:
- Hospital‑based perioperative leadership experience and ANCC/CPAN/CCRN/CSSM certification within 12 months of hire.
Required License/Certifications:
- Active Registered Nurse license in the State of California.
- Current AHA BLS certification
- Current AHA PALS certification
- Current AHA ACLS certification