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Functional Title: EVV Policy Specialist Job Title: Program Specialist VI Agency: Health & Human Services Comm Department: MCS Elec Visit and Verificatn Posting Number: 23361 Closing Date: 11/27/2026 Posting Audience: Internal and External Occupational Category: Business and Financial Operations Salary Range: $5,098.66 - $8,304.83 Pay Frequency: Monthly Salary Group: TEXAS-B-23 Shift: Day
Additional Shift:
Telework:
Travel:
Regular/Temporary: Regular Full Time/Part Time: Full time FLSA Exempt/Non-Exempt: Exempt
Facility Location:
Job Location City: AUSTIN Job Location Address: 701 W 51ST ST
Other Locations:
MOS Codes: 16GX,60C0,611X,612X,63G0,641X,712X,86M0,8U000,OS,OSS,PERS,YN,YNS
Brief Job Description
The Texas Health and Human Services Commission (HHSC) Medicaid & CHIP Services (MCS) department seeks a highly qualified candidate to fill the position of Program Specialist VI in the Electronic Visit Verification (EVV) unit. EVV is a computer-based system that electronically documents and verifies service delivery information, such as date, time, service type and location, for certain Medicaid service visits.
The Program Specialist VI, Policy Specialist, reports to the EVV Operations Manager and performs highly advanced consultative and programmatic support related to EVV policy and rule development, operations projects and training activities in a dynamic and fast-paced environment.
Responsible for the development and maintenance of EVV program policy and Texas Administrative Code (TAC) rules. Conducts research and interprets EVV program policies, procedures, regulations, standards, and rules to other HHSC program areas with EVV operational impacts. Provides technical assistance to program and EVV staff, providers, managed care organizations, and state Medicaid contractors regarding EVV policies and protocols. Prepares complex written reports and presentations for executive management and stakeholders. Leads and participates in EVV workgroups as subject matter expert on EVV policy and program initiatives.
Represents EVV as a liaison to HHS and its staff, federal and state entities, vendors and other stakeholders. Identifies, communicates, and directs resolution of complex EVV policy issues. Reviews and presents educational deliverables to internal and external stakeholders. Leads and directs team members in areas of responsibility.
Essential Job Functions Policy and Rules Development – Develops and maintains EVV policy and EVV TAC rules. Plans, conducts research, and coordinates program policies and rules with other HHSC program areas. Solicits and analyzes stakeholder feedback on proposed policies; adjusts policies based on feedback, as appropriate. Subject matter expert on EVV policy and rules. (30%)
Technical Support – Provides consultation to other program areas in the implementation of EVV policies (monitoring tools, contracts, handbooks and other documentation). Coordinates with other HHSC programs on policies and procedures that affect EVV. Performs consultative and programmatic support related to training activities. Works with technical and operational staff to develop and align EVV processes and policies. (20%)
Research and Analysis – Conducts research and analyzes state EVV policies, state and federal legislative mandates, rules and regulations for impact on EVV process and procedures and develops recommendations for policy changes as needed. Interprets policies, procedures, rules, regulations and standards related to program. Performs research on other HHSC program area processes and policies for impacts to EVV. Analyzes proposed system changes for compliance with EVV policy requirements. Performs legislative bill analysis. (20%)
Communications – Identifies, communicates, and directs resolution of complex EVV policy issues. Responds to inquiries and requests from internal and external stakeholders regarding EVV policy. Prepares executive presentations and reports. Responds to legislative inquiries. Leads and participates in public stakeholder workgroups. Communicates with industry stakeholder groups such as provider associations and advocacy organizations. (15%)
Special Projects – Leads and participates in operational projects affecting the unit. Coordinates with other program areas with minimal oversight. Leads and directs team members in areas of responsibility. May train other staff. Other duties as assigned by EVV management. (15%)
Knowledge, Skills and Abilities Ability to establish and maintain strong working relationships with stakeholders. Ability to work in a dynamic and fast-paced environment. Ability to prepare complex written reports.Knowledge or experience with EVV preferred.
Excellent verbal and written communication skills.
Knowledge of Medicaid or other HHSC programs preferred.
Skill in leading large workgroups and in making presentations. Skill in developing accurate, clear, and succinct program policies. Skill in researching and evaluating program policy, rules, procedures and operations.
Registration or Licensure Requirements None.
Initial Selection Criteria Graduation from an accredited four-year college or university. Experience may substitute for education. Experience researching, analyzing, and communicating policy to stakeholders. Experience developing healthcare, organizational or government policies. Experience leading workgroups or special projects.
Experience leading operational projects or coordinating with other departments to implement policies or processes. Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.
Active Duty, Military, Reservists, Guardsmen, and Veterans:
Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.
ADA Accommodations:
In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.
Pre-Employment Checks and Work Eligibility:
Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.
HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form
Telework Disclaimer:
This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.
