Job Description:
Essential Duties and Responsibilities
Universal Technician position is to perform all services included but not limited to recurring services, initial services, service calls and any other service-related tickets for all departments of service. This includes all residential and commercial services. The day-to-day services will vary and can change throughout the day as needed.
Duties may include:
- Be flexible in day to day operations. Not limited to one service department within the branch daily
- Provide customers with respectful, professional, and friendly assistance with their pest control needs.
- Identify pest problems and identify solutions to those problems
- Provide timely and effective pest detection, elimination and prevention solutions on a preset daily route
- Complete the application of fertilizers, pesticides, herbicides and fungicides on a preset daily route
- Computing basic math problems
- The use of a variety of hand tools
- Evaluate and identify conducive conditions and provide detailed reports
- Establish effective working relationships with a variety of customers, both internal and external
- Use of handheld computerized equipment to manage service calls and documents
- Provide customers with general information about our various services
- Conduct service calls as needed
- Problem solving and/or complaint resolution
- Performs other duties as assigned
- Perform services inside attics and crawl spaces as needed
- Operate and maintain company vehicle in a safe and respectful manner.
- Take an individual interest in the overall success, well-being, and improvement of Turner Pest Control.
Ideal candidates will:
- Enjoy working outdoors in varying weather conditions
- Not have a fear of bugs, snakes, rodents, etc.
- Be able to withstand long periods of squatting, standing and walking; including the ability to climb, balance, stoop, kneel, crouch, and/or crawl
- Be able to carry a 50lb pack on their back
- Wear personal protective equipment (PPE) which includes an OSHA compliant respirator in some cases.
- Safe use of portable ladders within the manufacturer's specifications and OSHA regulations
- Have excellent listening and communication skills
- Be competent with the use of new technology
- Be organized and able to manage their own daily route
Qualifications and Education Requirements
- Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers
- High School diploma or GED required
Required Skills
- Must be at least 18 years old
- No experience required, training will be provided
- High School Diploma or equivalent
- Ability to work independently, manage route-based work, and provide exceptional customer service.
Preferred Skills
- Experience Working Outdoors
- Customer Service Experience
- Excellent Listening and Communication Skills
- Relationship Building and People Skills
- Problem Solving Skills
Supervisory Responsibility:
This position has no direct supervisory responsibilities.
Position Type:
This is a full-time position. Some Saturdays may be required.
Travel:
Local daily travel within the assigned territory.