The Counseling Team International (TCTI), a division of FR Health, supports first responders and their agencies through training, education, and collaborative partnerships. FR Health is seeking an organized, detail-oriented Training Program Specialist to developing professional instructional materials and PowerPoint presentations, applying adult learning principles, managing training projects, coordinating program activities, and providing proactive, customer-focused service. This position requires demonstrated experience in instructional-material development, advanced presentation design, annual training planning, and project coordination beyond routine scheduling and administrative support. Essential Duties and Responsibilities
- Annual Training Planning: Collaborate with management and agency representatives to develop annual training plans, schedules, priorities, timelines, and resource requirements.
- Project Management: Maintain master training calendars and project trackers, monitor deadlines and dependencies, identify potential conflicts, and recommend solutions.
- Instructional Design: Develop course outlines, learning objectives, instructor guides, participant materials, activities, and knowledge checks using adult learning principles.
- Presentation Development: Independently create and substantially improve professional PowerPoint presentations using templates, Slide Master, graphics, charts, speaker notes, and multimedia.
- Quality Assurance: Review instructional materials for accuracy, readability, accessibility, consistency, grammar, and branding. Maintain approved templates and version control.
- Agency and Customer Service: Establish professional relationships with agencies, instructors, and participants; anticipate needs, communicate proactively, and resolve inquiries and concerns.
- Program and Event Coordination: Coordinate training classes, conferences, retreats, and other events, including instructors, facilities, technology, registration, materials, and follow-up.
- Training Records and Improvement: Maintain attendance records, evaluations, certificates, and program documentation. Evaluate feedback and recommend improvements.
- Administration and Compliance: Prepare invoicing information, maintain program statistics and reports, and support accurate and timely POST, STC, and continuing education documentation and submissions.
- Perform other related duties consistent with the scope and purpose of the position.
Minimum Qualifications
- At least three years of progressively responsible experience in training-program development, instructional-material development, and training coordination.
- Demonstrated ability to independently develop and substantially improve professional PowerPoint presentations from source material, including effective content organization, visuals, templates, Slide Master, and speaker notes.
- Demonstrated knowledge and application of adult learning and instructional-design principles, including measurable learning objectives and learner engagement.
- Experience translating training needs into annual plans involving multiple agencies, departments, or stakeholder groups, including priorities, timelines, and resource considerations.
- Proficiency in Microsoft Outlook, Word, Excel, shared calendars, collaboration tools, and virtual meeting platforms.
- Strong project management, organizational, communication, editing, proofreading, customer service, and problem-solving skills.
- Ability to independently perform the core functions of the position following orientation to TCTI programs and procedures.
- Relevant education, specialized training, or an equivalent combination of education and experience.
Preferred Qualifications
- Associate or bachelor's degree in education, instructional design, organizational development, communications, business administration, or a related field.
- Experience supporting public safety or government agencies.
- Experience collaborating with instructors and subject matter experts on course development.
- Familiarity with California POST, BSCC Standards and Training for Corrections (STC), and continuing education approval and reporting requirements.
- Experience with learning management systems, registration platforms, survey tools, or project management software.