Company Overview At SERVE Hospitality Group, it’s more than smoothies - it’s about serving smiles, one guest at a time. Built on hospitality, connection, and community, every interaction is a chance to brighten someone’s day. SERVE Hospitality Group proudly operates 30+ Tropical Smoothie Cafe locations and is rapidly growing. As a fast-scaling, multi-unit franchisee, we’re expanding this nationally recognized brand with bold energy and purpose. Backed by a strong development pipeline and committed internal capital, we’re building a culture-driven, high-performance business that blends speed, discipline, and operational excellence.
About the Role Join a people‑first team where leadership, energy, and positivity set the tone. As a Shift Leader, you’ll guide and support crew members, elevate the guest experience, and ensure smooth, efficient operations throughout every shift. This role is a key step in our internal growth pathway and is perfect for those who love leading by example in a fast‑paced, upbeat environment.
Why Join Us?
- Competitive hourly pay of $14 - 16 per hour plus tips! *Compensation is based on availability and experience*
- Work-life balance with flexible scheduling and consistent closing times (9 pm).
- Clean, healthy environment – no fryers, no grease, just fresh ingredients.
- Career growth opportunities with clear internal promotion pathways.
- Fun, fast-paced atmosphere with room for creativity.
- Employee perks with paid training, team rewards, and exclusive discounts.
- SERVE benefits package including medical, dental and vision insurance, plus a 401(k) with 4% company match (eligibility based on tenure, age, and hours requirements)
Key Responsibilities:
- Lead, support, and motivate crew members throughout your shift.
- Deliver friendly, accurate, and efficient customer service.
- Prepare smoothies and food items following recipes and brand standards.
- Maintain a clean and safe café environment, ensuring full compliance with food safety guidelines.
- Monitor inventory levels and assist with restocking and organization.
- Execute opening and closing procedures with consistency and accuracy.
- Provide real‑time coaching and assist with training new team members.
- Promote an upbeat, hospitality‑driven atmosphere where team members feel supported.
Our Ideal Candidate:
- Motivated team players with strong energy, initiative, and a positive attitude.
- Excellent communicators who connect easily with guests and coworkers.
- Customer‑service minded individuals who take pride in delivering a great experience.
- Strong coaching ability to guide and motivate team members.
- Reliable and punctual team members with dependable work habits.
- Comfortable being active, including standing and walking throughout shifts.
- Flexible with scheduling, including evenings and weekends.
- Legally authorized to work under State and Federal guidelines.
- Quick‑service or leadership experience preferred, but not required - we provide thorough training.
Join Our Team Apply today and start your adventure with SERVE Hospitality Group. Let’s blend up some brilliance together!
SERVE Hospitality Group is an Equal Opportunity Employer.
