Description
Summary:
The ERP Implementation Specialist partners with cross-functional stakeholders across Production, Sales, Inventory, and Operations to support ERP system design, implementation, and optimization. This role is responsible for gathering business requirements, mapping current and future-state processes, configuring system workflows and Bills of Materials (BOMs), documenting procedures, and leading system testing and validation efforts.
This individual contributor role requires a proactive, analytical self-starter who thrives in dynamic environments and can navigate ambiguity with confidence. The ideal candidate leverages data to drive decision-making, identify process improvements, and enhance operational efficiency.
The ERP Specialist serves as a functional leader - guiding cross-functional teams, aligning stakeholders, and ensuring system solutions improve internal workflows, elevate customer experience, and support scalable growth. This is a hands-on role for someone who both performs the work and coordinates across teams, without direct people management responsibilities.
Responsibilities:
- Identify short-term and long-term goals to improve order and product management in Agility
- Define process for creating and maintaining new items and document SOP’s
- Correct BOM’s when issues are shared by the production team
- Implement new work order codes for a cleaner and more effective order entry process
- Create a roadmap for new product implementation and coordination among many departments
- Collaborate closely with production, marketing, and sales teams in the development, QA, and release of products, and balance resources to ensure success for the entire organization
- When notified by purchasing of discontinued product, flag product and communicate with Sales Team. Once inventory is depleted, deactivate code in Agility.
- Complete requests for customer maintenance in Agility
- Maintain data in Agility related to entry and production including but not limited to Supplier info, delivery routes and purchase orders
- Support Inside sales with rare product requests and project production
- Establish and maintain relationships with sales and production managers
- Coordinate with Purchasing as needed for sourcing and product availability
- Suggest and implement improvements in the sales administration process
- Other duties as assigned
Requirements
- Works comfortably in ERP systems (Agility a plus) – ERP implementation experience is preferred.
- Experience with building BOM’s and overall BOM maintenance
- Workflow process experience
- Fluent in Microsoft Office products, particularly Excel
- Able to manage multiple projects simultaneously
- Works well in a fast-paced environment
- In-depth knowledge of the building materials industry preferred but not necessary
- Deep understanding and advocacy for user needs and pain points
- Excellent verbal and written communication skills to present ideas and build consensus
- A positive attitude along with a growth mindset
- Strong analytical and organizational skills
- Numerical abilities and problem-solving attitude
- Experience in a dynamic product management role or similar work experience
- Experience working in a matrixed environment, collaborating with cross-functional teams