The Transportation Supervisor is responsible for managing the safe, secure, and efficient transportation of individuals while ensuring compliance with all applicable federal and state laws, customer contract requirements, and company policies. This position leads transportation operations, maintaining security and safety standards, completing required documentation, and supporting the daily activities of the field office.
ESSENTIAL FUNCTIONS:
The incumbent should be able to perform all the following functions at a pace and level of performance consistent with the job performance requirements.
- Direct, supervise and monitor the Transportation Officers in their performance regarding all aspects of transportation operations to include but not limited to: administration, regulatory compliance, officer management, safety and security, customer service, trip efficiency, reporting requirements, risk management, asset management, and adherence to policy and procedures.
- Communicates and supports the vision of TransCor America, LLC and ensures alignment with company goals.
- Guides and directs staff in the safe and orderly operation of the defined service in a manner that promotes public safety, staff safety and a secure and humane environment for inmates, detainees and/or residents.
- Ensures staff training is conducted, tracked and followed in a timely and accurate manner.
- Reviews operational policies, procedures and emergency plans to ensure the proper operation of the defined service is consistent with federal/state law(s), company policies and contractual obligation(s).
- Effectively communicates responsibilities, authority and accountability to all direct subordinates. Motivates and encourages staff to perform their duties consistent with policy and procedures.
- Will be fiscally prudent while practicing sound financial management and control through overtime management, proper vehicle maintenance, supply procurement and issuance. Will maintain strict cost discipline of all operational expenses.
- Conducts and/or participates in inspections of the defined service in all areas in order to meet or exceed standards and goals. Develops appropriate solutions and directs staff in correcting any noted deficiencies.
- Conducts and/or attends staff meetings to maintain effective communication and consistency of operational effectiveness and efficiency. Promotes effective communications and the proper flow of relevant information to management, staff, parent company, contracting agency representatives (when required) and general public, using tact, diplomacy, understanding, fairness, firmness and good judgment.
- Ensures that staff is engaged in the work environment through mentoring, coaching, communication, feedback, staff recognition and positive team building exercises/events.
- Read, analyze and interpret documents, handwritten text, correspondence, policies, technical procedures, governmental regulations, reports, directions for forms completion and other simple or moderately complex documents.
- Perform other duties as requested, directed and/or assigned.
QUALIFICATIONS:
- Bachelor’s degree in Criminal Justice, Social or Behavioral Science or related field. Qualifying full-time professional experience may be substituted for the education on a year-for-year basis to a maximum of four years.
- Must have a minimum of 2 years of supervisor experience in a related industry such as Corrections or Transportation.
- A valid driver's license is required.
- Minimum Age Requirement: Must be at least 21 years of age.
- Proficient with Microsoft Suite (Microsoft Word, Excel, Outlook, and Teams)
- Strong written/verbal communications and interpersonal skills.
- Preferred: Possess valid Class B commercial drivers' license with air brake and passenger endorsements.
TransCor America is a Drug-Free Workplace and EOE – including Disability/Veteran.
