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Added 2 days ago
National Director of Group Sales (Remote)
Trailborn Hotel Management LLC
New York, NY
Added 3 days ago
TH
Rooms Inspector
Trailborn Hotel Management LLC
Williams, AZ
- $19 USD / hour
Added 3 days ago
House Attendant
Trailborn Hotel Management LLC
Williams, AZ
Added 3 days ago
TH
Guest Services Agent
Trailborn Hotel Management LLC
Williams, AZ
- $18 USD / hour
Added 4 days ago
Spa Coordinator
Trailborn Hotel Management LLC
Jackson, WY
Added 6 days ago
Spa Massage Therapist
Trailborn Hotel Management LLC
Jackson, WY
Added 9 days ago
Housekeeping Manager
Trailborn Hotel Management LLC
Wrightsville Beach, NC
Added 9 days ago
Visual Designer
Trailborn Hotel Management LLC
New York, NY
Added 11 days ago
TH
Busser - Outlet 1
Trailborn Hotel Management LLC
Jackson, WY
- $17 USD / hour
Added 11 days ago
Senior Sales Manager
Trailborn Hotel Management LLC
Jackson, WY
Added 11 days ago
Executive Chef
Trailborn Hotel Management LLC
Jackson, WY
Added 11 days ago
Esthetician
Trailborn Hotel Management LLC
Jackson, WY
Added 20 days ago
Night Audit - FT and PT Available
Trailborn Hotel Management LLC
Mendocino, CA
Added 20 days ago
Seasonal Public Area Attendant
Trailborn Hotel Management LLC
Mendocino, CA
Added 20 days ago
House Attendant
Trailborn Hotel Management LLC
Mendocino, CA
Added 20 days ago
Room Attendant - FT, PT and Seasonal Positions Available
Trailborn Hotel Management LLC
Williams, AZ
Added 20 days ago
TH
On Call Banquet Server
Trailborn Hotel Management LLC
Wrightsville Beach, NC
- $8 USD / hour
Added 20 days ago
Server - Regular FT and Seasonal FT Roles Available
Trailborn Hotel Management LLC
Highlands, NC
Added 20 days ago
TH
Server Assistant / Runner
Trailborn Hotel Management LLC
Highlands, NC
- $12 to $14 USD / hour
Added 20 days ago
TH
Host
Trailborn Hotel Management LLC
Highlands, NC
- $16 to $19 USD / hour
Added 20 days ago
TH
Bartender
Trailborn Hotel Management LLC
Highlands, NC
- $13 to $15 USD / hour
Added 20 days ago
TH
Room Attendant
Trailborn Hotel Management LLC
Highlands, NC
- $20 USD / hour
Added 20 days ago
TH
Night Audit
Trailborn Hotel Management LLC
Highlands, NC
- $20 USD / hour
Added 20 days ago
TH
Rooms Manager
Trailborn Hotel Management LLC
Highlands, NC
- $55,000 to $70,000 USD / year
Added 20 days ago
TH
Lead Evening Maintenance Engineer
Trailborn Hotel Management LLC
Jackson, WY
- $28 to $32 USD / hour

Closed listing

Trailborn Hotel Management LLC

Guest Experience Planner

Jackson, WY, United States

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Posting language: English
Posted: Oct 20, 2026

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Original job description

Archived listing. The details below describe a past opening.

Position Overview The Adventure Center Supervisor plays a key role in supporting the daily operations of the Adventure Center. This position works closely with the Adventure Center Manager to ensure smooth, efficient operations while delivering an exceptional guest experience. The Supervisor acts as a hands-on leader, maintaining organization, overseeing inventory and equipment, and serving as a primary face-to-face sales and guest engagement representative.

Key Responsibilities

Daily Operations Support

Assist the Adventure Center Manager with all day-to-day duties to ensure seamless operations
Step in as needed to support all functions of the Adventure Center
Maintain a high standard of organization, cleanliness, and efficiency across all areas

Inventory & Equipment Management

Oversee and maintain the Adventure Center “back cage,” ensuring it remains organized, clean, and fully itemized
Conduct and document inventory checks at least once per week
Maintain a detailed and accurate inventory of all equipment and supplies
Ensure all necessary tour documentation is properly stocked, organized, and filed

Documentation & Compliance

Ensure required waivers, forms, and post-tour documentation are readily available, completed, and filed correctly
Monitor stock levels of all required paperwork and replenish as needed

Vehicle Oversight

Maintain Adventure Center vehicles to a high standard
Ensure vehicles are cleaned daily and kept guest-ready
Confirm all vehicles are fueled at the end of each day

Guest Experience & Sales

Serve as the secondary in-person sales contact for guests on property
Focus on booking tours for guests during their stay (same-week and short-term bookings)
Provide knowledgeable, engaging overviews of Adventure Center offerings
Proactively approach and greet guests to encourage participation in activities

Front Desk & Property Support

Maintain stock and organization of maps, brochures, and promotional materials at the front desk
Support guest engagement efforts across the property

Game Room Oversight

Assist in maintaining and supervising the game room to ensure cleanliness, functionality, and positive guest experience

Shuttle Support (As Needed)

Assist with shuttle operations when requested by the Front Desk and approved by the Adventure Center Manager

Additional Expectations

Act as a visible and approachable representative of the Adventure Center
Ensure every guest has been welcomed, informed, and encouraged to participate in available experiences
Maintain a high level of professionalism, organization, and attention to detail at all times
Contribute to a team-oriented, positive work environment

Preferred Skills & Qualifications

Strong organizational skills and attention to detail
Excellent communication and guest service abilities
Ability to multitask and adapt in a fast-paced environment
Sales or hospitality experience preferred
Familiarity with outdoor recreation or local experiences is a plus

About employer

More about this job

Skills

Sales
Documentation
Regulatory compliance
Monitor stock level
Greet guests
Front Desk
Attention to detail
Organizational skills
Communication skills
Multitask

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