Customer Service Representative (CSR) *** Total Medical Supply is a nationwide durable medical equipment (DME) supplier dedicated to helping patients receive the medical supplies they need to manage their health. We work closely with healthcare providers, insurance companies, and patients to coordinate medical supply orders and ensure a smooth experience from start to finish. We pride ourselves on providing excellent customer service, maintaining strong relationships with healthcare professionals, and creating a supportive, team-oriented work environment.*** ** We are seeking a dependable, motivated, and detail-oriented Customer Service Representative to join our Foxborough office. This individual will assist with daily office operations, communicate with patients and healthcare providers, process and manage medical supply orders, and help ensure accurate and timely service.** Job Responsibilities: - Answering incoming calls and assisting patients and healthcare providers. - Processing and maintaining patient orders and documentation. - Communicating with insurance companies and medical offices as needed. - Performing data entry and maintaining accurate records. - Assisting with general administrative and office responsibilities. - Working collaboratively with our team to ensure excellent customer service. Job Requirements - High school diploma or equivalent. - Valid government-issued identification. - Strong communication and organizational skills. - Basic computer skills and ability to learn new software. - Dependable, punctual, and able to work independently. - Strong attention to detail and willingness to learn. - Previous customer service, administrative, or medical office experience preferred, but not required. Training will be provided. Benefits & Work Environment: - Health insurance benefits. - 401(k) retirement plan. - Relaxed, professional work environment. - Casual work attire. - Private office setting. - Supportive team and opportunities to learn and grow within the company.