The engineer uses technical knowledge along with interpersonal skills to understand customer`s issues and propose solutions. Engineer may participate in all facets of the business cycle including: quoting, forecasting, preparing technical literature, presenting product features and benefits, solving technical, and commercial issues etc.
Responsibilities:
- Assist and lead the sales department with product support including technical presentations, proper application of our products, review customer engineering specifications, preparation of quotations under the supervision, and obtaining answers to questions at all stages of negotiation, production, and after shipment activities. Possesses extensive knowledge of the product line, industry standards (i.e. UL, CE, NEMA, IEEE, etc.)
- Possesses extensive knowledge of the application of Toshiba`s product offerings. May provide technical guidance and mentorship to more junior engineering team member.
- Develops and reviews product literature such as manuals, brochures, application notes, success stories, white papers etc.
- Possesses a general knowledge of other Toshiba complimentary products.
- Tests assigned products and competitor`s products in the laboratory environment for their performance characteristics.
- Possesses general knowledge of our competitor s product offerings. Responsible for preparing competitive analysis.
- Interface with Design Engineers to resolve technical problems, as well as author new product specifications.
- Interface with manufacturing regarding customer orders.
- Communicate with sales force and customers. Serves as a key contributor in sales activities.
- Train sales force and customers independently.
- Complete additional projects as assigned by supervisor.
- Comply with all Toshiba policies, procedures and link company objectives to assigned activities. Provides leadership to ensure group adherence to policies, procedures and company objectives.
- Employee needs to be aware and maintain profitability through orders and quotes.
- This position may be responsible for sign off/review of quotes, according to Toshiba s policy.
- This position may have supervisory responsibilities.
- Rotating equipment experience for the motor , pump or Compressor industries preferred.
- Specification review with quotations to customers preferred.
Travel: