The Sales Associate provides an exceptional shopping experience and help to manage the store in accordance with the company visual and operational standards. Sales Associates are responsible for meeting established goals set forth by store management and for establishing and maintaining client relationships. Sales Associates also assume opening and closing responsibilities.
CORE RESPONSIBILITIES:
Sales Leadership
- Strives for sales excellence and results; ensures selling standards are met
- Works with customers and employs excellent sales and customer service skills
- Meets or exceeds personal and store sales targets
- Builds a client book through establishing client relationships to drive additional sales and customer engagement.
- Effectively utilizes marketing and promotional activities to engage customers and drive results.
Store Standards and Visual Guidelines
- Executes floor-set, promotional and visual merchandising directives.
- Actively helps to ensure the overall cleanliness and organization of the sales floor and backroom.
- Ensures store appearance and atmosphere supports and reinforces the brand image.
Operational Excellence
- Supports the management team in controlling company assets i.e. key control, company standards of conduct, loss prevention and inventory management
- Strives for 100% accuracy and compliance in: cash, inventory, fixtures and property management
- Assists in the daily operational duties of opening/closing of the store
- Adheres to company guidelines of dependability, including attendance requirements, professionalism and conduct
Store Standards
- Assists in the execution of floor-set, promotional, and visual merchandising directives
- Works as a member of the team to ensure all store standards are met
- Understands, supports and complies with all company policies and procedures
- Assists in maintaining a work climate that is respectful, professional and team oriented
- Attends and participates in store meetings
- Contributes to the overall safety, cleanliness and organization of the sales floor and backroom
Work Environment
- Actively participates in creating a quality working environment that will encourage others to develop and excel
- Fosters a work climate that inspires mutual trust, respect, professionalism and teamwork to achieve goals
- Helps to foster a collaborative, fun and inspiring environment
QUALIFICATIONS:
Skills and Experience
- High School graduate or equivalent
- One to two years retail experience
- Ability to work a flexible schedule including nights, weekends and holidays
- Represents the fashion and style image of TR RETAIL, LLC
- Strong verbal and written communication skills
- Strong observation skills - identifying and assessing customer behavior, reactions, floor awareness, etc.
- Ability to retain and utilize data, i.e., names, merchandise, information, policies and procedures
- Ability to multi-task and meet deadlines in a fast-paced environment
- Ability to exercise good judgment and decision-making skills
- Rudimentary computer skills, including basic knowledge of Microsoft Office and experience with point-of-sale systems
Mathematical Skills
- Basic math skills for purchases, payment transactions and bank deposits
Physical Demands
Ability to standing for 8+ hours or duration of scheduled shift
Ability to standing, walking, bending, squatting and or twisting