Purpose and Scope
The Data Analyst is responsible for analyzing, maintaining and improving the accuracy of data within the ERP system to enable effective decision-making across Supply Chain. Partnering closely with the Purchasing and Warehousing teams, this role identifies process inefficiencies, supports value stream mapping efforts and drives continuous improvement initiatives that reduce waste, improve data integrity and strengthen operational performance. The Data Analyst also supports broader analytical projects and ensures Standard Operating Procedures (SOPs) and work instructions are clear, current and aligned with how work is performed. This role requires strong analytical abilities, a thorough understanding of business processes and a passion for continuous improvement.
Essential Duties & Responsibilities
- Extract, analyze and interpret data from the ERP system to identify trends, gaps and opportunities that improve Purchasing and Warehousing performance.
- Update, maintain and validate ERP data to ensure accuracy, completeness and integrity; identify root causes of data errors and implement corrective actions.
- Partner with the Purchasing and Warehousing teams to identify, prioritize and implement continuous improvement opportunities.
- Facilitate value stream mapping of current-state and future-state processes to identify waste, bottlenecks and improvement opportunities.
- Develop data-driven recommendations for process improvements and support implementation, including tracking results and sustaining gains.
- Review, revise and maintain SOPs and work instructions to ensure documentation is accurate, clear, consistent with current business processes and compliant with applicable change-control requirements.
- Develop and maintain reports, dashboards and Key Performance Indicators (KPIs) to monitor process performance and measure the impact of improvement initiatives.
- Integrate data from multiple sources to produce the requested or required data elements.
- Support other analytical projects across Supply Chain and cross-functional teams, as needed.
- Perform ad-hoc reporting and projects, as needed.
- Perform other duties as assigned.
Knowledge, Skills & Abilities
- Strong knowledge of ERP systems, including data extraction, analysis and maintenance.
- Advanced proficiency in Microsoft Excel and strong knowledge of Microsoft Office products including Outlook, Word and PowerPoint; experience with Smartsheet and data visualization tools (e.g., Power BI) preferred.
- Working knowledge of Lean and continuous improvement methodologies, including value stream mapping and root cause analysis.
- Understanding of purchasing and warehousing processes.
- Ability to write and revise clear, well-structured SOPs and work instructions.
- Strong ability to think analytically, apply analytical techniques and provide in-depth analysis and recommendations.
- Strong attention to detail with a commitment to data accuracy and integrity.
- Ability to prioritize action items, organize effectively and manage deadlines.
- Ability to work independently and be self-motivated, as well as in a collaborative and dynamic team environment.
- Ability to work and communicate effectively, orally and in writing, with employees at all levels of the organization, including executive level personnel.
- Ability to document, prepare and present data-driven presentations.
Core Values
This position is expected to operate within the framework of Tolmar’s Core Values:
- Center on People: We commit to support the well-being of our patients. We are committed to treating our employees and those we serve as valued partners. By placing people at the heart of our actions, we actively engage, invigorate, acquire knowledge, and grow together.
- Are Proactive & Agile: We embody a culture of engagement and action. With a hands-on approach, we fearlessly adapt to change. We anticipate, respond swiftly and efficiently to ignite a spirit that propels us towards extraordinary outcomes.
- Act Ethically: We are committed to consistently conducting our business in an ethical, compliant, and socially aware manner, in line with our purpose of positively impacting lives. We actively cultivate diversity, equity, inclusion & sustainability in our workplace.
- Constantly Improve: We are committed to a collaborative & proactive effort to improve our products, systems, processes, and services by reducing waste, increasing efficiency & improving quality.
- Are Accountable: We think, act, and communicate with honesty, transparency, and clarity in alignment with our core values. We don't compromise our values for near term gain. We take accountability & ownership of our work, actions, successes, and setbacks. We strive to deliver our best as we shape the future.
Education & Experience
- Bachelor’s degree in Supply Chain, Business, Information Systems, Industrial Engineering or similar subject area and two years of demonstrated ability in a pharmaceutical/biotech/manufacturing environment, or equivalent combination of education and experience.
- Two or more years’ experience with data analysis and reporting, including working within an ERP system.
- Experience supporting process improvement or continuous improvement initiatives; Lean or Six Sigma certification (e.g., Yellow or Green Belt) preferred.