OVERVIEW
Top rated self-storage company is searching for an assistant property manager(s) to join our team in the Marble Falls / Spicewood area. This individual(s) will be responsible for assisting in the day-to-day operation team, responsible for maximizing the rental potential of a self-storage facility location and oversee all aspects of storage transactions, customer service, rentals, record-keeping, and security. This individual will be responsible for the efficient and effective operations of the store through general property maintenance, a strong desire to grow the business, through outside the box thinking, developing effective branding, and marketing strategies, a positive attitude that reflects a desire to exceed the highest level of customer service.
ESSENTIAL JOB DUTIES
- Meet sales goals through unit rentals, unit warrant, moving supplies and other related products.
- Serve and guide new customers through rental processes and agreements.
- Follow up with clients and converting telephone and walk-in inquiries into rentals.
- Provide best-in-class customer service to existing customers.
- Greeting customers promptly, enthusiastically, and professionally.
- Resolve customer issues in a timely and effective manner.
- Ensures that company standards of cleanliness and appearance are met.
- Inspect the property, including performing lock checks.
- Clearly and effectively communicate results, updates, and recommendations to the District Manager or the Leadership Team.
- Record keeping.
- Perform other duties as assigned.
QUALIFICATIONS
- High level of customer service skills
- Excellent interpersonal and communication skills – both on the phone and in person
- Hospitality background
- Retail sales background
- Basic MS computer skills
REWARDING BENEFITS
At TJO10X10 Management, you will be part of an industry-leading customer service team where you will be challenged, developed, and included in a diverse workspace. We place a high priority on our team members, dedicating ourselves to coaching and development - this is a key factor that sets us apart.
- Medical Insurance
- Dental Insurance
- Vison Insurance
- 401K
- Employee Assistance Program
- Paid holidays, Bereavement time, and pay for Jury Duty
