Job Title: Service Greeter Location: Tim Moran Hyundai and Ford – Hemet, CA
Tim Moran Auto Group in Hemet is looking for an upbeat, friendly Service Loaner Concierge to join our Hyundai and Ford Service Department team! This is a great opportunity for someone who enjoys working with people, thrives in a fast-paced environment, and has a passion for the automotive industry.
Position Overview:
As a Service Loaner Concierge, you are the face of our service department’s premium loaner vehicle experience. You will oversee the daily management, deployment, and care of our dual-brand Ford and Hyundai alternate transportation fleets.
Your mission is to elevate the service experience by providing seamless, hospitable, and high-efficiency mobility solutions for our customers - ensuring every customer drives away in a clean, safe, and fully prepared Hyundai or Ford vehicle while their personal vehicle is in for service.
Key Responsibilities:
• Customer Service & Hospitality
• Warmly welcome service customers requesting alternate transportation with a high level of professionalism.
• Walk customers through loaner agreements, insurance verifications, and digital rental check-in/check-out procedures.
• Conduct a pre-drive walkaround with each customer, demonstrating basic vehicle features (e.g., Apple CarPlay, Android Auto).
• Provide an exceptional customer experience from start to finish
Qualifications:
• Upbeat, positive, and customer-focused attitude
• Friendly and professional communication skills
• Some automotive knowledge preferred
• Ability to think on your feet and multitask in a busy environment
• Strong organizational skills and attention to detail
• Team player with a desire to help others
Why Work at Tim Moran Auto Group?
• Supportive, team-oriented work environment
• Opportunity to grow within a well-established dealership
• Fast-paced and engaging role with daily customer interaction
How to Apply:If you are interested, please email your resume to:ramy@timmorancan.com,
If you’re energetic, personable, and enjoy helping customers while keeping things running smoothly, we’d love to hear from you!