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Position: Paramedic Field Supervisor Reports to: Operations Manager Location: Cherokee County Division: Upstate - 911 Salary Range: $68,716.00-$77,096.00 (DOE/DOQ)
Summary The Paramedic Field Supervisor is responsible for overseeing all units in their assigned location, while providing a family-oriented environment. As a supervisor, you will work with a multi-generational workforce of varying experience and capability in the provision of 911 service to Cherokee County. Additionally, the Field Supervisor will respond to requests for service in their assigned Quick Response Vehicle, as requested by the county communications center and in accordance with organizational policy. The supervisor is responsible for building and maintain a positive workplace culture, effectively leading teams, and mentoring/coaching team members. The supervisor will regularly work with members of the public safety and healthcare community, in addition to coordinating public relations activities. Furthermore, the supervisor is responsible for ensuring compliance with outlined performance metrics.
Qualifications:
- Meets all requirements of a Thorne Ambulance Service Paramedic
- Traffic Incident Management (TIM) training
- 5+ years of 911 paramedic experience with progressive career advancement
- Advanced ICS training
- Strong written and verbal communication skills
- AHA/ASHI Instructor (preferred)
- Self-Starter & Empathetic Approach
Responsibilities & Scope of Work:
- Provides leadership oversight to a minimum of 14 personnel on assigned shift.
- Response, treatment, and transportation of patients in accordance with organizational policy, industry standards, and the provider’s scope of practice.
- Provides rehab services during fireground operations and other emergency situations, as requested and/or based upon resource availability.
- Required to respond (when available) to perceived life-threatening requests (e.g.: cardiac arrests, MVA with entrapment, etc.)
- Compassionate care delivered with clinical excellence, and with customer service in mind.
- Project a professional image through positive community interactions, adherence to uniform standards, and through positive body language.
- Timely completion of patient care reports and submission by end of shift, and the assurance that all team members submit reports by the close of their shift.
- Review of patient care reports for quality assurance/improvement opportunities.
- Communicate compliments and investigate complaints received
- Disciplinary action and coaching as necessary
- Attend meetings as requested by organizational leadership
- Coordinate public relations activities as requested
- Maintain all apparatus in DHEC compliance and participate in DHEC inspections.
- Completion of daily unit check sheets and assurance that equipment is on-board and in working order/of required quantities
- District familiarity
- Maintenance of quarters and units in accordance with organizational policy, submitting repair/maintenance requisitions as necessary
- Collaboration with other public safety professionals and allied health professionals.
- Other duties as assigned.
Physical Requirements:
- Ability to lift, push, pull, and/or move 150lbs independently (300lbs with a partner) while demonstrating safe maneuvers and patient lifting competency.
- Be able and willing to be seated, standing, walking, etc. for long periods of time
- Ability to work in extreme temperatures based on environmental conditions.
- Ability to successfully mitigate stressful situations with co-workers, other healthcare providers, patients, and the public.
- Flexibility to respond to emergency requests during assigned shift.
Recommended Reading for this Position:
- “Start with Why”, “Leaders Eat Last”, & “The Infinite Game”– Simon Sinek
- “The 360* Leader” – John Maxwell
- “Step Up & Lead” and “Step Up Your Teamwork” – Frank Viscuso
- "The Motivation Manifesto" - Brendon Burchard
Additional Information:
All personnel selected for employment with Thorne Ambulance Service, LLC will be required to complete and pass a drug screen, criminal background, OIG exclusion, and sex offender registry check. Paramedics must have a motor vehicle record sufficient to gain driver clearance. Resumes are required for all leadership positions. You may attach your resume with your electronic application, or send a copy to: Rmoore@thorneambulance.com. Cover letters are not required, but encouraged.
Benefits:
Medical Dental Vision 401(k) Paid Time Off Paid Uniforms Continuing Education (to Critical Care) Advancement Opportunities Cell Discounts
About Thorne Ambulance Service Thorne Ambulance Service is an award-winning family owned and operated mobile medical provider headquartered in Greenville, South Carolina. Established in 2010, Thorne has a fleet of 40 vehicles, approximately 200 team members, and serves from locations in Greenville, Myrtle Beach, Greenwood, and Cherokee County. Thorne is the sole provider of Emergency Medical Services in Cherokee County (2023), and the preferred provider of Bon Secours St. Francis Healthcare, Self Regional Healthcare, HCA Grand Strand, among others. To learn more, please visit: www.ThorneAmbulance.com
THORNE AMBULANCE SERVICE, LLC IS AN EQUAL OPPORTUNITY EMPLOYER