ThompsonGas is the nation’s fastest-growing propane retailer, and we are looking for innovative, outside of the box thinkers who want to make an impact. We are rethinking the way we do business and, as a result, our employees are empowered to take an idea and run with it. If you are looking for an environment that will allow you the freedom to drive change, create an unrivaled customer experience and have fun while you’re doing it – then ThompsonGas is for you! The Safety & Technical Trainer is responsible for designing, delivering, and evaluating structured training programs that drive measurable performance improvement across field operations. This role ensures that learning aligns with critical safety outcomes, operational excellence, and business goals. The position is a key contributor to the company’s structured on-the-job training (S-OJT) strategy, reinforcing learning transfer, behavior change, and field readiness. Work Travel approximately 50%
Essential Job Duties Instructional Design & Delivery
- Develop and deliver high-impact, classroom & hands-on training programs for Service Technicians, Delivery Drivers, and field leaders aligned to NFPA, FMCSA, ThompsonGas, and any other relevant standards.
- Break down complex field tasks into clear, teachable steps that employees can practice and apply consistently and safely.
- Use proven training techniques that help trainees remember and apply what they learn back on the job.
- Facilitate role plays, scenario-based exercises, simulations, to ensure technical skill development
- Conduct training in the field as required
Curriculum & Content Development
- Create and continuously improve SOPs, training program materials such as slides, training handouts, job aids, and videos.
- Align training content with compliance standards, internal safety policies, and operational procedures.
- Incorporate feedback loops and metrics tracking into programs where applicable.
- Anticipate future training and compliance needs, and develop training programs, job aids, etc. to meet those needs
Collaboration & Influence
- Work under the guidance and direction of the Lead Safety & Technical Trainer to ensure alignment and quality of all training programs.
- Partner with Area Safety Managers, field-level leaders, and company-level operations to ensure alignment on business goals, field expectations, and regulatory requirements for training programs.
- Lead manager briefings, pre-class framing communications, and post-training support plans to ensure training transfer and individual employee success.
- Influence the development of local training culture through coaching, leadership engagement, and advocacy for structured learning.
Evaluation & Impact Measurement
- Design and administer pre/post training assessments, field observation tools, and knowledge checks to track learning impact.
- Review training-related data and insights to help identify trends, confirm training effectiveness, and recommend adjustments or new topics when needed.
Strategic Leadership
- Champion a “safety first”, business-oriented training approach, grounded in the principles of structured, intentional learning design.
- Contribute to strategic initiatives including new branch onboarding, acquisition integration, and specialty certification programs.
- Model and advocate for a safety-first, professional identity among field employees and leadership.
Education and Experience:
- 3+ years in safety, training, or propane operations roles, preferably with instructional design or technical training experience.
- Working knowledge of NFPA 54/58, FMCSA regulations, CETP through 4.2, and propane system fundamentals.
- Strong written, verbal, and interpersonal communication skills.
- Self-starter with ability to lead initiatives and drive outcomes across a distributed workforce.
- Committed to ongoing professional development and continual improvement of instructional, technical, and leadership skills.
- Comfortable working in the field, classroom, or digital settings.
- CETP through 4.2 complete or equivalent
- Demonstrated ability to develop and facilitate engaging, applied training or willingness to learn.
- Willingness to obtain professional certification in adult learning, training delivery, or instructional design (e.g., ATD Instructional Design Certificate, ATD Training Certificate, Kirkpatrick Bronze, etc.)
- Willingness to participate in training options provided by 3rd party vendors when applicable and approved
ThompsonGas provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ThompsonGas complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation and training.