Operating on a full-time basis, the Program Coordinator handles the daily administrative and operational functions for FamilyWorks across New York State Department of Corrections and Community Supervision (DOCCS) sites. Core duties involve coordinating parenting and relationship course cycles within 8 state prisons, facilitating DOCCS personnel training, organizing graduations, and planning special events. Additionally, this position directs operations across Osbornes 5 child-friendly Family Centers. The Coordinator drives the attainment of key contract targets while fostering collaborative partnerships with prison officials and community stakeholders. While most supervision can be achieved remotely, the Coordinator must have a reliable vehicle and make quarterly and occasional, timely weekday or weekend visits to prisons for meetings and to train new staff. Some occasional weekend or holiday vacancy coverage at Family Centers and within prisons is required, and mileage is reimbursed at the federal IRS rates. This position requires clearance by the New York State Department of Correction and Community Supervision (DOCCS). Candidates must be able to obtain and maintain Department of Correction and Community Supervision (DOCCS) clearance to work in facilities operated by the Department of Correction and Community Supervision (DOCCS). Collaborate with the VP of Prison Services to establish goals, objectives, and work plans, and evaluate the effectiveness of results. Manage the day-to-day operations of FamilyWorks programs and Osbornes Family Centers in multiple DOCCS facilities. Along with the Senior Family Center Worker, recruit, train, and supervise approximately 10 part-time Family Center staff and 2 full-time Family Service Specialists, recognizing that the number and composition of supervised staff may fluctuate based on program needs and staffing levels. Coordinate events, including program graduations and classes inside the prisons, in collaboration with DOCCS staff. Schedule staff coverage of Family Centers and ensure timely approval of employee timesheets. Oversee the DOCCS clearance processes for new staff, working closely with HR and DOCCS Volunteer Services. Direct the placement of clerks in each prison, including the visiting room family centers. Manage program resources and purchasing (via Divvy/POs) for graduations, events, and holiday gifts. Adhere to established DOCCS and Osborne guidelines for operating prison programs, ensuring safety and infectious control policies are met. Routinely make site visits to facilities during weekend hours of operation and provide direct backup coverage to local facilities when needed. In collaboration with the Data Analyst, ensure that record keeping and reports are accurate and timely. Actively engage with funders and DOCCS staff to maintain positive working relationships. Garner supplemental funding and in-kind resources to enrich prison programming. Provide organizational leadership on visiting and in-prison services In person attendance is required to collaborate with others. Perform other duties as assigned. Minimum qualifications Bachelors Degree in Human Services, Public Administration, Criminal Justice, Social Work, or a related field (or equivalent combination of education and experience). Candidates with a High School diploma or equivalent and 5+ years of non-profit experience in a supervisory capacity will also be considered. One to two years of progressively responsible program/service management experience in a social service agency. Non-profit experience is strongly preferred, with a clear understanding of the criminal justice environment. Candidates must be able to obtain and maintain Department of Correction and Community Supervision (DOCCS) clearance to work in facilities operated by DOCCS. Ability to travel locally to assigned New York State prison facilities utilizing a reliable vehicle.