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The Home Depot

Manager Operations Process

Atlanta, GA, United States

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Job details

Posting language: English
Posted: Nov 5, 2026

Original job description

Key Responsibilities:

Manage store operations processes for specific area(s) of responsibility and manage projects focusing on process improvements that support the needs of the stores/field.
Provide input and resources, partnering with the Operations Strategy Team and others to drive major process improvement initiatives for Home Depot.
Analyze the fundamental components of problems and communicate the correct course of action to the team and the resolution to the field.
Develop and implement changes that improve overall store operations processes that are likely to add value to the stores' bottom line.
Manage/drive core store operations projects and/or process improvements.
Manage day to day processes related to their areas of responsibility.
Create and maintain project work plans.
Manage issues and roadblocks that arise related to their area of responsibility.
Respond proactively to unanticipated store needs arising out of a variety of inputs.
Manage action steps necessary for successful execution of both strategic projects/initiatives and process improvement.
Communicate effectively and build strong, effective partnerships with the field/stores and throughout The Home Depot.
Prepare and deliver high-level insights and recommendations based on multiple analyses of industry/ business, competitive landscape, consumer data for area of expertise.
Provide guidance and training specific to area of expertise.
Assist in collaborating findings from data and making verbal/written recommendations.
Demonstrate proficiency/understanding of specific processes.
Maintain knowledge base regarding specific operations and processes within store operations.
Responsible for appropriate selection, terminations, performance appraisal and professional development of support team (Business Analysts).

Minimum Qualifications:

Must be eighteen years of age or older.
Must be legally permitted to work in the United States.
Bachelor’s degree in Bioengineering or a related field and 2 years of experience in a related occupation. Requires 2 years of experience in the following skills:
Translating Compliance into Culture: Developing enterprise-wide communication strategies that translate complex regulatory guidelines (e.g., OSHA, local compliance) into clear, actionable, and engaging protocols for retail field teams and store associates.
Risk Mitigation in Dynamic Environments: Designing and launching safety initiatives tailored specifically to high-traffic retail spaces - focusing on ergonomics, incident prevention, emergency response, and hazard reduction without compromising the customer experience.
Field Alignment & Feedback Loops: Establishing robust feedback mechanisms between corporate and retail fields to ensure safety messaging is practical, consistently adopted, and continuously optimized based on real-time operational insights.
Strategic Safety Governance: Providing high-level direction and vision to dedicated safety managers and program owners, ensuring their individual compliance initiatives align with the broader organization's operational and financial goals.
Empowering Performance & Accountability: Driving cross-functional alignment by empowering safety leads to own their metrics, manage vendor partnerships, and spearhead process improvements (ex; Lean Six Sigma) within their respective domains.
Scientific Approach to Ergonomic Risk: Leverages a rigorous foundation in the physical sciences and biological principles to analyze human biomechanics, translating academic insights into targeted, high-impact programs that effectively reduce ergonomic risk in the field.
Data-Driven Safety Analytics: Utilizes advanced statistical analysis to evaluate complex injury reporting data, establishing clear correlations between safety incident trends and specific operational programs to drive proactive, data-backed interventions.

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More about this job

Skills

Manage storage operations
Manage several projects
Process improvement
Retail operations
Regulatory compliance
Communication skills
Ergonomics
Emergency response
Customer experience
Lean manufacturing
Statistics
Reporting

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