At The Gables, we're not just a luxury senior living company; we're a community recognized as a Great Place to Work® and we take immense pride in that designation. Our philosophy, “People First, Always,” underscores everything we do. We believe that our dedicated team is our greatest asset, driving us to create compassionate, respectful, and meaningful interactions every day.
Why Choose the Gables:
- A Culture of Growth and Teamwork: We foster an environment where your contributions are celebrated, and your personal and professional growth is encouraged.
- Make a Difference: Your work will enrich the lives of our residents and fellow team members, creating a lasting positive impact in our community.
- Collaborative Environment: Join a team that values each member's input, promotes collaboration, and strives to create a vibrant and engaging atmosphere.
We’re looking for a Concierge:
As the Concierge, (Director of First Impressions) is the “face” of the community and quite often the first contact for prospects, guests, and family members. This position is part of the Member Services Department and collaborates with the Lifestyle Advisors and Healthcare Marketers to deliver an outstanding experience for new prospects, family members and community members.
The Concierge (Director of First Impressions) shall support programming and amenity services through effective communication and scheduling as trained. This position shall support sales efforts by effectively handling incoming sales calls, tours and walk-ins and provide a warm and welcoming experience for guests as directed by the Sales Department. The Concierge (Director of First Impressions) shall provide telephone and administrative support, as appropriate, for all departments in the community.
Must be able to work full time from 8:00am-4:00pm.
Are You Ready to Make an Impact?
If you're passionate about making a difference in the lives of seniors and want to be part of a team that strives for excellence, we invite you to apply today!
ESSENTIAL FUNCTIONS:
- Greets, engages and assists residents, family members, guests, and visitors in a vibrant, courteous and professional manner.
- Answers internal and external telephone calls, pages & walkie talkie.
- Promotes programs, outings and events, encourages participation, and assists residents and/or guests with registration.
- Supports community sales efforts by engaging visitors and prospective residents, collecting information, and promoting Senior Living Communities as a great place to live.
- Maintains building security, monitors security systems, including the emergency call system, and responds accordingly.
- Manages the operation and maintenance of all office equipment and communication devices (i.e. call transfers).
- Manages mail and newspaper delivery.
- Assists Business Office Manager with ordering and maintaining adequate inventory of office and community supplies.
- Participates in and attends all required in-service training sessions.
- Maintains HIPPA standards and regards all medical or healthcare information pertaining to residents & employees as confidential.
- Other duties as assigned.
EDUCATION AND EXPERIENCE REQUIREMENTS:
- Certification or completed course work in office management desired.
- Telephone operating and answering experience required.
- 1-2 years’ experience in a similar concierge/administrative assistant position desired.