Program Manager, Army Education Support Services Location: Louisville Metropolitan Area, KY Role Type: Full Time – Hybrid Contingent on contract award: This position is contingent upon contract award. About the role: ASTA is seeking a Program Manager to lead an Army education administrative support contract. You will be the single point of accountability for performance, quality control, and contract compliance. The work covers education program administration, military education records support, office operations, and financial refund processing support.
Responsibilities:
- •Plan and execute all contract activities. Review every deliverable before it goes to the government.
- •Make sure all staff meet government qualification and training standards.
- •Run the quality control program and lead recurring performance reviews with the government representative.
- •Deliver required status and personnel reports on time.
- •Manage the phase-in and knowledge transfer from the incumbent contractor.
- •Manage staffing continuity, background investigations, and required training.
- •Bachelor's degree in education services, business administration/management, workforce development, or a related field, with six to eight years of education and training experience. A master's degree with at least six years of training, administration, and project management experience in a customer-service field also qualifies.
- •Demonstrated experience managing large-scale government projects and familiarity with government policies and procedures.
- •Knowledge of military personnel automation systems, and the ability to work in a digital environment.
- •Proficiency in MS Office, strong analytical and time management skills, and the ability to work independently.
Required qualifications:
Preferred qualifications: Prior military service, or experience with Army education programs. Familiarity with government logistics procedures. Conditions of employment: This is an ASTA employee position and is expected to be designated essential personnel. A favorable background check and a signed nondisclosure agreement are required.