General Description Performs advanced (senior-level) computer systems analysis work. Work involves analyzing and identifying user requirements, procedures, and problems to automate processing or improve existing agency systems. The position designs, implements, and tests solutions to complex application and infrastructure problems, and performs systems management and integration across on-premises and cloud environments. Works under minimal supervision, with considerable latitude for the use of initiative and independent judgment. May serve as a team lead and coordinate, evaluate, or oversee the work of others. ## Examples of Work Performed Analyzes new or existing procedures, information systems, and utility programs for efficiency and effectiveness. Tests and diagnoses systems to ensure critical requirements are met. Designs, modifies, and implements new or revised systems to serve new purposes or improve workflow. Oversees and/or prepares charts, diagrams, and tables that depict present and proposed systems in terms of costs, benefits, and tasks accomplished. Coordinates and/or participates in developing and executing enterprise-level strategies and technical direction, including processes for maintaining technology road maps. Coordinates projects involving cross-functional agency systems and other state entities, including planning and scheduling through development and implementation. Coordinates with users to identify system requirements, develops functional design specifications, and solves complex operational problems. Plans and schedules the installation of, and training for, new or revised systems. Administers, maintains, and patches on-premises servers and virtualization environments. Supports identity, access, and tenant administration in Microsoft Entra ID and Microsoft 365. Applies information security controls and supports compliance with state and agency security requirements. Supports databases, including writing and tuning SQL queries. Develops and maintains applications and scripts using object-oriented programming languages. Performs related work as assigned. ## Minimum Education and Experience Seven (7) years of full-time, progressively responsible experience in computer systems analysis, systems or network administration, infrastructure support, database administration, application development, or a related IT field. A college degree is not required. Substitutions the following may substitute for up to two (2) years of the required experience (minimum of five years of hands-on experience): A bachelor's degree in Computer Science, Information Systems, Information Technology, Cybersecurity, or a related field may substitute for two (2) years of experience; an associate's degree in a related field may substitute for one (1) year. Each current, industry-recognized certification related to the position may substitute for one (1) year of experience. Examples include: o Infrastructure and virtualization: VMware Certified Professional - Data Center Virtualization (VCP-DCV); Microsoft Certified: Windows Server Hybrid Administrator Associate; CompTIA Server+ o Cloud and identity: Microsoft Certified: Identity and Access Administrator Associate; Microsoft 365 Certified: Administrator Expert o Security and compliance: CompTIA Security+; Certified Information Systems Security Professional (CISSP); Certified Information Security Manager (CISM) o Database: Microsoft Certified: Azure Database Administrator Associate Relevant military service, training, and apprenticeships may substitute for experience as allowed by statute. ## Knowledge, Skills, and Abilities Required Knowledge of the limitations and capabilities of computer systems; techniques used in the design of non-automated systems; IT equipment; applicable programming languages; computer hardware, software, and operating systems; writing program code; nd automated mapping. Skill in solving problems; in scheduling, testing, installing, and implementing programs; and in troubleshooting computer systems. <