TerrAscend Corp. is a leading TSX-listed company with operations across North America, including Pennsylvania, New Jersey, Maryland, Ohio, and California through TerrAscend Growth Corp., as well as retail operations in Canada.
TerrAscend operates The Apothecarium and other dispensary retail locations, along with scaled cultivation, processing, and manufacturing facilities across its core markets. Our portfolio includes well-known brands such as The Apothecarium, Cookies, Kind Tree, Legend, State Flower, Wana, Cuue, One, and Valhalla.
The Operations Manager is a senior leader responsible for ensuring the facility consistently achieves production targets while maintaining efficiency, compliance, and quality standards. Reporting directly to the Director of Operations, this role oversees and facilitates the outputs from multiple departments including post-harvest, lab/extraction, packaging, and fulfillment and is accountable for aligning people, processes, and resources to deliver on the production plan.
The Operations Manager will serve as the primary driver of production KPIs, while also supporting financial discipline, facility expansion, and regulatory compliance as well as long-term strategic objectives as defined by the Director of Operations. Why TerrAscend? Join a growing, fast-paced organization where your work makes an impact. At TerrAscend, you'll have opportunities to grow your career, collaborate with talented teams, and help shape what's next as our business continues to evolve.
Responsibilities:
- Own production attainment as the #1 KPI. Ensures daily, weekly, and monthly output meets or exceeds plan across all product lines.
- Track, analyze, and report on production KPIs (throughput, yield, attainment, labor efficiency) and implement corrective actions immediately when targets are missed.
- Provide strategic oversight of day-to-day production execution and on-time delivery.
- Lead and develop departmental managers/supervisors to instill a culture of accountability and continuous improvement as related to production performance.
- Monitor production plan and report on production attainment metrics daily/weekly; ensure that actual output consistently meets or exceeds plan.
- Collaborate cross-functionally with Cultivation, Planning, Facilities, Fulfillment and Quality teams to meet customer demand, maintain product availability, and deliver new product launches on time.
- Support and maintain a high-performance culture grounded in accountability, safety, and employee engagement.
- Other duties as assigned.
Education & Qualifications:
- High School Diploma or GED required.
- 7+ years of progressive leadership experience in operations, manufacturing, or supply chain management (cannabis or other regulated industry strongly preferred).
- Expertise with ERP and compliance systems; experience with Metrc/seed-to-sale platforms highly desirable.
- Proven track record in leading large teams, succession planning, and organizational development.
- Excellent communication, strategic planning, and problem-solving skills.
- Must satisfy the minimum age criteria mandated by applicable state cannabis regulations for this role.
What We Offer
- Health & Wellness** - Comprehensive medical, dental, and vision coverage for eligible team members.
- Plan for Your Future** - 401(k) savings opportunities to help support your financial goals.
- Time to Recharge** - Paid time off and company holidays for eligible team members.
- Grow Your Career** - Learning, development, and opportunities to build your career across a growing organization.
- Employee Perks** - Team member discounts and additional programs designed to recognize and support our people.
- Support When You Need It** - Resources and programs focused on your overall well-being.
*Benefits and eligibility may vary based on employment status, location, and other applicable factors.*
Background Check Requirement
As a condition of employment, a complete background investigation will be conducted based on the rules of the specific State in which the employee is hired. Typically, the state investigative process includes a state and federal background check.
Working Conditions
This position may require the ability to perform essential functions that include, but are not limited to, standing, walking, bending, reaching, and lifting. Team members may need to lift and move items, e.g., product packages, display cases, cash registers, or inventory boxes, weighing up to 50 pounds, with or without reasonable accommodation.
The role may also require visual abilities to accurately handle transactions, verify product information, and maintain inventory, as well as manual dexterity for handling cash, operating point-of-sale systems, and organizing products. Employees may be required to remain on their feet for extended periods and perform repetitive hand or arm movements with or without reasonable accommodation.
EEO Statement
TerrAscend is an equal opportunity employer. At TerrAscend, employees and applicants are evaluated based on their qualifications, skills, and ability to perform the duties and responsibilities of the position. In accordance with applicable law, we prohibit discrimination based on sex, race, color, religion, gender, pregnancy or related medical conditions, age, national origin or ancestry, physical or mental disability, genetic information, sexual orientation, veteran status, or any other consideration protected by federal, state or local laws.
Disclaimer
This job description is not an employment agreement or contract. The Company has the exclusive right to alter this job description at any time without notice. The list of job responsibilities, skills, duties, requirements, and the like is not exhaustive, rather it is illustrative of the current essential functions required for the position.
TerrAscend Participates in E-Verify
Please review the E-Verify Participation Notice and Right to Work Notice, available in English and Spanish.
E-Verify Participation Notice:
https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf
Right to Work Notice:
https://www.e-verify.gov/sites/default/files/everify/posters/IER_RighttoWorkPoster.pdf
Statement on External Recruiting Agencies
TerrAscend and all affiliates do not accept blind resume submissions from external recruiting agencies. No fee will be paid to agencies who submit candidates without being under contract for an active search with TerrAscend.