Job purpose
Under direct supervision of the Broadcom Management Team, the Broadcom Partner Relationship Specialist (PRS) is part of Televerde’s Partner Engagement Center Team responsible for meeting client objectives for all Broadcom Partner campaigns, up to and including Lead Routing, Calendar invites for Broadcom Partners, Attending Broadcom Partner Warm Hand-off Calls, recapping all Broadcom Partner Warm Hand-off Calls, Progress Reviews, Reporting and Market Insight.
Essential Functions and Responsibilities
- Partner Onboarding and Kick Off
- Prospect email hand off to partner
- Partner lead acceptance tracking
- Partner lead progression by stage (Sales Accepted Leads, Sales Qualified Leads)
- Product alignment accountability
- Prospect support and engagement
- Closed Lost and Stalled reporting and analysis
- Pipeline and forecasting
- Escalation to client as needed
- Partner success analysis and partner scorecard creation
- Weekly, Monthly and Quarterly Business and Performance reviews with Campaign Management and Broadcom
- Submit Campaign Management tickets (records passed over Responder/Drift)
- Weekly progress updates
Education and Experience
- GED or High School Diploma required. Associates degree preferred
- Previous relevant job experience is preferred.
- Previous experience with CRM software is preferred.
Working conditions/ Physical requirements
Essential physical requirements of this job include:
- Ability to move wrists, hands, and/or fingers in a repetitive motion.
- Ability to continuously stand, walk, reach, kneel, bend, stoop, push/pull, and sit.
- Ability to lift 25 pounds occasionally.
- Communicating effectively with employees, vendors, and clients.
- Continuously working at a desk and computer.
This job description is not meant to be all-inclusive of the duties and responsibilities of the job and may change at any time without notice. Televerde provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.