**POSITION:**Bilingual Receptionist SCHEDULE: Regular,Full-Time **LOCATION:**Durango Drive and U.S. Highway 95, Las Vegas, NV SALARY:$17.00/hour SUMMARY: Are you a person who thrives on making a great first impression? Do you enjoy helping others and making their day just a little bit easier? Abby Connect is on the lookout for a receptionist who's fluent in Spanish and ready to deliver wow-worthy service over the phone! As one of our superstar receptionists, you'll be the friendly voice answering calls for businesses across the U.S. and Canadathink of yourself as their secret weapon for making a fantastic first impression. Youll help clients shine by making sure every call is handled smoothly, professionally, and with a whole lot of warmth. MINIMUM/PREFERRED REQUIREMENTS: - Mandatory: 4-week paid Training Monday - Friday 7:00 am - 3:30 pm - 1-3 years of customer service experience, preferred (bonus if its fast-paced!) - Bilingual (Spanish/English) HAS TO BE fluent in both speaking and translating. - You're a multitasker who thrives in busy environments. - Can type at least 40 WPM - Ready to bring your energy to workeven on some holidays. - Ability to sit for long periods and can pass a background and drug check. JOB RESPONSIBILITIES/DUTIES: What youll do: - Deliver amazing first impressionsevery single time. - Follow our easy-to-learn call handling system. - Team up with your colleagues to create seamless customer experience. - Stay cool and flexible as things shiftbecause they sometimes do! Key Metrics: - 160-200 calls per day (Multitasking a multiphone line) - Average callers hold time under 30 seconds - Answer calls in 5-7 seconds or less - Above and beyond customer service We're an Equal Opportunity Employer: Abby Connect is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Abby Connect does not discriminate in employment based on race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, or military service.