Description We are Part of the TAL Building Centers Family of Stores Based in Vancouver, Washington, TAL Building Centers is a family-owned company helping to build better communities. At our building centers located throughout the Pacific Northwest, we create a positive experience for our customers, pros and homeowners alike, by providing guidance for innovative, smart building solutions. Our mission and core values drive everything we do.
Our Mission We Help Build Better Communities?
Our Core Values We Are the Guide We Are Courteous We Are Ambitious We Are Accountable We Are Safe
So, why TAL? Because we're more than just a job – we're an opportunity to be part of something bigger. Embrace your potential, and together, let's build a brighter future.?
Role Statement Greeting, assisting and service all customers to provide an exceptional customer experience. Understanding basic product categories to help answer customer questions by recommending the appropriate items to complete customers projects.
Outcomes for Success
- Answer customers’ questions on products and assist with selection of products for their project.
- Build and maintain strong relationships with existing customers, ensuring their needs are met and concerns are addressed promptly.
- Establish relationships with potential clients and assess their requirements to offer tailored solutions.
- Have a good knowledge of our product offerings and assist customers with small project estimates. Work to upsell by adding additional lines to each ticket.
- Process customers’ orders.
- Process payments and returns. Assist sales team members with larger quotes and estimates as directed.
- Work with inside sales to contact and increase sales to existing house accounts.
- Keep the showroom, samples, and literature clean and current.
- Stock shelves with incoming merchandise for store products, maintain assigned areas.
- Assist with store cycle counts and inventories. Help keep system information accurate.
- Communicate effectively with customers and internal team members.
- Assist with customer challenges, such as credits, returns, exchanges, and service problems.
- Working knowledge of all products we can supply to customers.
- Basic understanding of construction methods.
- May perform other duties as assigned.
Benefits
Benefits are an important part of overall compensation. We are pleased to offer a comprehensive array of quality benefits to support your health, your family, and your way of life.
Our benefits package for our full-time, benefit eligible employees is robust:
- Affordable health and dental insurance via a national network.
- HSA employer contributions.
- Employer paid vision insurance.
- Employer paid life insurance.
- Excellent paid time off, including your birthday!
- 401k options.
- Strong commitment to training, professional development and career advancement.
- Product discounts.
- Tons of other incentives, reward & recognition opportunities, and voluntary benefits!
Requirements
- Minimum education of High School or equivalent.
- 1-2 years sales experience preferred but not required.
- Must be able to work as a team and communicate effectively.
- Good understanding of contractor sales process.
- Proficient with Microsoft Office tools and Point of Sale Programs.
Physical Requirements
- This would require the ability to lift files, open filing cabinets, bending, or standing on a stool as necessary.
- Exerting up to 20 pounds of force occasionally
- Work involves walking or standing for extended periods of time.
- May require exerting up to 80 pounds of force seldom and/or up to 50 pounds of force occasionally and/or a negligible amount of force constantly to move objects.
Wages Starting wages will be based on years of experience and education. TAL Building Centers is an Equal Opportunity Employer.
