ABOUT US:
SyRES PROPERTIES is a privately held real estate investment and development firm focused on the acquisition, new development and asset management of institutional quality multifamily residential properties. Our development pipeline and acquisition prospects are concentrated in the western United States including California, Oregon, Washington and Nevada. We are actively looking for qualified professionals who will help execute the company’s future growth strategy.
POSITION SUMMARY:
The Regional Manager, Facilities is responsible for developing, implementing, and maintaining consistent facilities operations, maintenance standards, and asset preservation practices across a growing multi-state portfolio of multifamily communities.
This role serves as the organization's primary technical resource for building operations, preventative maintenance, vendor management, regulatory compliance, risk mitigation, and maintenance team development. Working collaboratively with the Regional Manager, Community Managers, and onsite maintenance teams, the Regional Facilities Manager ensures that properties are maintained to SyRES standards while supporting operational efficiency, cost control, resident satisfaction, and long-term asset performance.
The ideal candidate is a hands-on, solutions-oriented facilities professional with strong technical knowledge, multifamily maintenance experience, and the ability to influence, coach, and develop teams without direct supervisory authority.
As SyRES continues to expand, this position will play a key role in establishing scalable maintenance programs, standard operating procedures, training resources, and performance measures that support consistency across existing properties, new acquisitions, property transitions, and new developments.
RESPONSIBILITIES:
Facilities Operations & Maintenance Standards
- Review and execute to continuously improve portfolio-wide maintenance standards, operating procedures, inspection protocols, and performance expectations.
- Establish consistent processes for work order management, preventative maintenance, apartment turns, emergency response, and routine property inspections.
- Evaluate maintenance operations across the portfolio, identifying opportunities to improve service quality, operational efficiency, productivity, and cost management.
- Partner with Community Managers, Maintenance Supervisors, and maintenance teams to ensure service requests are prioritized, completed timely, and meet established quality standards.
- Develop consistent apartment turn procedures, including move-out inspections, scope development, vendor coordination, quality inspections, and turn-time expectations.
- Conduct regular property visits to evaluate physical conditions, maintenance practices, equipment operations, cleanliness, safety, and adherence to company standards.
- Identify recurring maintenance issues and recommend solutions that reduce repeat service requests, unnecessary expenses, and resident disruption.
Preventative Maintenance & Building Systems
- Develop and oversee a comprehensive preventative maintenance program across all communities, including standardized schedules, procedures, and completion tracking.
- Establish and maintain building equipment inventories, service histories, maintenance documentation, and replacement recommendations.
- Provide technical expertise and troubleshooting support for HVAC, plumbing, electrical, mechanical, fire/life-safety, and other building systems.
- Monitor preventative maintenance completion and identify opportunities to improve equipment reliability, efficiency, and useful life.
- Evaluate aging infrastructure, recurring repairs, and equipment performance to recommend proactive repairs, replacements, or capital improvements.
- Support warranty administration and tracking of building systems, equipment, and construction-related deficiencies.
Maintenance Team Development & Technical Leadership
- Serve as a technical resource, mentor, and coach to onsite Maintenance Supervisors and Maintenance Technicians across the portfolio.
- Partner with Regional and Community Managers to assess maintenance team capabilities, performance, staffing needs, and development opportunities.
- Develop and implement standardized maintenance onboarding, technical training, safety education, and professional development programs.
- Establish maintenance skills assessments and training plans to identify knowledge gaps and strengthen team capabilities.
- Support recruitment and interviewing of maintenance personnel, providing technical assessments and recommendations to hiring managers.
- Promote a culture of accountability, ownership, safety, collaboration, and continuous improvement.
- Provide constructive feedback and recommendations to property leadership regarding maintenance performance, operational deficiencies, and corrective action plans.
- Build strong working relationships with onsite teams while maintaining clear accountability and communication with their direct supervisors.
Vendor Management & Contract Administration
- Develop and maintain a preferred vendor program that supports consistent service quality, competitive pricing, and operational efficiency.
- Coordinate vendor sourcing, bid solicitation, scope development, proposal evaluations, and contract recommendations.
- Establish service expectations and performance standards for recurring maintenance and specialty service providers.
- Evaluate vendor performance, responsiveness, workmanship, pricing, and compliance with contractual requirements.
- Partner with property teams, Accounting, and other departments to identify opportunities for portfolio-wide purchasing efficiencies and vendor consolidation.
- Assist with resolving vendor performance issues, service disputes, and recurring quality concerns.
- Ensure vendors maintain appropriate insurance, licensing, certifications, and other required documentation in coordination with established company processes.
Safety, Regulatory Compliance & Risk Management
- Support compliance with applicable federal, state, and local building, fire, safety, and environmental requirements across the portfolio.
- Coordinate with local municipalities, fire departments, inspectors, and regulatory agencies regarding required inspections, certifications, deficiencies, and corrective actions.
- Develop tracking systems for required inspections, permits, testing, certifications, and compliance deadlines.
- Conduct routine property safety and risk assessments to identify hazards, deferred maintenance, and potential liability exposures.
- Partner with property leadership and Risk Management to develop corrective action plans and ensure identified deficiencies are addressed.
- Establish and maintain emergency response procedures for major equipment failures, water intrusion, fire/life-safety incidents, natural disasters, and other property emergencies.
- Support incident investigations, insurance-related inspections, and property damage assessments as needed.
- Promote safe work practices, appropriate equipment use, and compliance with applicable workplace safety requirements.
Budgeting, Capital Planning & Asset Preservation
- Partner with Regional Managers, Community Managers, and ownership representatives to support annual maintenance budgets and long-term capital planning.
- Evaluate maintenance expenses, vendor costs, repair trends, and equipment performance to identify cost-saving opportunities.
- Assess building conditions and recommend capital improvements, equipment replacements, and deferred maintenance priorities.
- Assist in developing scopes of work, obtaining competitive bids, evaluating proposals, and monitoring project execution.
- Support capital project coordination to ensure quality, budget adherence, appropriate documentation, and minimal operational disruption.
- Provide recommendations regarding repair-versus-replacement decisions, considering cost, useful life, operational impact, and long-term asset value.
- Support development of property condition assessments and long-term asset preservation strategies.
Performance Management, Systems & Reporting
- Establish and monitor facilities performance indicators, including work order completion times, outstanding service requests, preventative maintenance compliance, apartment turn times, maintenance expenses, and resident service satisfaction.
- Utilize Yardi and other property management systems to evaluate maintenance activity, identify trends, and improve operational workflows.
- Develop standardized reporting and inspection tools to provide visibility into maintenance performance and property conditions.
- Partner with Regional and Community Managers to establish corrective action plans for properties not meeting maintenance standards.
- Monitor recurring service issues, vendor performance, and operational deficiencies to identify portfolio-wide improvement opportunities.
- Provide regular updates to senior leadership regarding facilities performance, property risks, capital needs, compliance concerns, and recommended solutions.
Property Transitions, New Developments & Portfolio Growth
- Support property acquisitions and management transitions by assessing existing maintenance operations, staffing capabilities, building conditions, vendor contracts, and outstanding deficiencies.
- Assist in transitioning maintenance processes, vendors, service standards, and preventative maintenance programs to SyRES operating practices.
- Participate in new development and lease-up readiness, including building systems familiarization, maintenance staffing recommendations, warranty coordination, and operational handoff.
- Identify and track construction deficiencies, warranty items, and operational concerns during new property deliveries.
- Collaborate with cross-functional teams to develop scalable facilities programs that support the continued growth of SyRES Properties.
QUALIFICATIONS:
- Minimum of 7 years of progressive experience in multifamily maintenance, facilities management, building operations, or a related field, including experience in a supervisory, regional, or multi-property support role.
- Strong technical knowledge of multifamily building systems, including HVAC, plumbing, electrical, mechanical equipment, and fire/life-safety systems.
- Demonstrated experience developing or implementing preventative maintenance programs, maintenance procedures, and operational standards.
- Experience supporting and developing maintenance personnel through coaching, technical training, and performance assessment.
- Proven ability to influence and guide teams through collaboration and technical expertise, including situations without direct supervisory authority.
- Strong knowledge of vendor management, contract administration, competitive bidding, and maintenance cost controls.
- Working knowledge of building safety, regulatory compliance, inspection requirements, and risk management practices.
- Ability to assess property conditions, identify operational risks, and develop practical, cost-effective solutions.
- Strong organizational, communication, problem-solving, and project management skills.
- Ability to manage competing priorities and support geographically dispersed properties in a growing organization.
- Experience using property management and maintenance technology; Yardi experience strongly preferred.
- Experience with property transitions, new developments, lease-ups, capital projects, or warranty administration preferred.
- Relevant industry certifications, technical licenses, or professional designations preferred.
- Bachelor's degree in Facilities Management, Construction Management, Engineering, or a related field preferred; equivalent industry experience will be considered.
- Ability and willingness to travel regularly throughout the portfolio, including California, Nevada, Washington, and Oregon.
COMPENSATION & BENEFITS
- $128,700-$146,100 based on relevant experience to the role. Full-time hours.
- Annual incentive bonus eligibility.
- PTO.
- Full benefits package.
- 401K with dollar for dollar match up to 4%.
PHYSICAL AND ENVIRONMENTAL REQUIREMENTS:
- Occasional bending, kneeling, and lifting up to 50 lbs
- Frequent sitting and occasional standing, walking, reaching
- Ability to conduct property inspections, including accessing mechanical rooms, equipment areas, and other building spaces
- Noise level may be moderate to high at times
PRIVACY NOTICE TO CALIFORNIA JOB APPLICANTS
Syufy Enterprises and/or any affiliated entities (collectively, the “Company” or “we”) provide this California Privacy Notice (“Notice”) to describe our privacy practices with respect to our collection of Personal Information as required under the California Consumer Privacy Act (“CCPA”) as amended by the California Privacy Rights Act (“CPRA”). This Notice applies only to job applicants and candidates for employment who are residents of the State of California (“Consumers”) and from whom we collect “Personal Information” as defined in the CCPA. We provide you this Notice because under the CCPA, California residents who are job applicants qualify as Consumers. For purposes of this Notice, when we refer to Consumers, we mean you only to the extent you are a job applicant who resides in California.
- Information We Collect from or About Job Applicants
We may directly or indirectly collect Personal Information from you in a variety of different situations and using a variety of different methods, including, but not limited to, on our website, your mobile device, through email, in physical locations, through written applications, through the mail, and/or over the telephone. Generally, we may collect, receive, maintain, and use the following categories of Personal Information, depending on the particular purpose and to the extent permitted under applicable law:
Personal Identifiers & Contact Information: Name, alias, home, postal or mailing address, email address, telephone number.
Pre-Hire, Employment, and Education History Information: Information provided in your job application or resume including prior job experience and/or positions held, your salary expectations, educational history or records of degrees and/or certifications, information gathered as part of reference checks, information recorded in job interview notes by persons conducting job interviews for the Company, information contained in candidate evaluation records and assessments, information in work product samples you provided, and voluntary disclosures by you.
Inferences: Based on analysis of the personal information collected, we may develop inferences regarding job applicants’ predispositions, behavior, attitudes, intelligence, abilities, and aptitudes for purposes of recruiting and hiring assessments and decisions.
Of the above categories of Personal Information, the following are categories of Sensitive Personal Information the Company may collect:
- Personal Identifiers
Personal Information does not include:
- Publicly available information from government records.
- Information that a business has a reasonable basis to believe is lawfully made available to the general public by the job applicant or from widely distributed media.
- Information made available by a person to whom the job applicant has disclosed the information if the job applicant has not restricted the information to a specific audience.
- De-identified or aggregated information.
- How We Use Personal Information and Sensitive Personal Information
The Personal Information and Sensitive Personal Information we collect, and our use of Personal Information and Sensitive Personal Information, may vary depending on the circumstances. This Notice is intended to provide an overall description of our collection and use of Personal Information and Sensitive Personal Information. Generally, we may use or disclose Personal Information and Sensitive Personal Information we collect from you or about you for one or more of the following purposes:
- To fulfill or meet the purpose for which you provided the information. For example, if you share your name and contact information to apply for a job with the Company, we will use that Personal Information in connection with your candidacy for employment.
- To comply with local, state, and federal law and regulations requiring employers to maintain certain records (such as immigration compliance records, travel records, personnel files, wage and hour records, payroll records, accident or safety records, and tax records), as well as local, state, and federal law, regulations, ordinances, guidelines, and orders relating to COVID-19.
- To evaluate, make, and communicate decisions regarding your job application and candidacy for employment.
- To communicate with you regarding your candidacy for employment.
- To evaluate and improve our recruiting methods and strategies.
- To evaluate job applicants and candidates for employment or promotions.
- To obtain and verify employment references.
- To engage in corporate transactions requiring review or disclosure of job applicant records subject to non-disclosure agreements, such as for evaluating potential mergers and acquisitions of the Company.
- COVID-19 RELATED PURPOSES
a. To reduce the risk of spreading the disease in or through the workplace.
b. To protect job applicants and everyone else at Company workplaces from exposure to COVID-19.
c. To comply with local, state, and federal law, regulations, ordinances, guidelines, and orders relating to COVID-19, including applicable reporting requirements.
d. To facilitate and coordinate pandemic-related initiatives and activities (whether Company-sponsored or through the U.S. Center for Disease Control and Prevention, other federal, state and local governmental authorities, and/or public and private entities or establishments, including vaccination initiatives).
e. To permit contact tracing relating to any potential exposure.
f. To communicate with job applicants and other consumers (including employees and visitors to our workplace) regarding potential exposure to COVID-19 and properly warn others who have had close contact with an infected or symptomatic individual so that they may take precautionary measures, help prevent further spread of the virus, and obtain treatment, if necessary.
- To evaluate, assess, and manage the Company’s business relationship with vendors, service providers, and contractors that provide services to the Company related to recruiting or processing of data from or about job applicants.
- To improve job applicant experience on Company computers, networks, devices, software applications or systems, and to debug, identify, and repair errors that impair existing intended functionality of our systems.
- To protect against malicious or illegal activity and prosecute those responsible.
- To prevent identity theft.
- To verify and respond to consumer requests from job applicants under applicable consumer privacy laws.
- Sale/Sharing of Information to Third Parties
The Company does not sell your Personal Information or Sensitive Personal Information for any monetary or other valuable consideration. The Company does not share your Personal Information or Sensitive Personal Information for cross-context behavioral advertising.
- Access to Privacy Policy
For more information, you can request a copy of the Company’s Privacy Policy by sending an e-mail to hr@150pelican.com.
- Data Retention:
Syufy Enterprises retains information for as long as reasonably necessary for the purposes for which it was collected, or as otherwise permitted or required by law. In deciding how long to retain each category of Personal Information that we collect, we consider many criteria, including, but not limited to: the business purposes for which the Personal Information was collected; relevant federal, state and local recordkeeping laws; applicable statute of limitations for claims to which the information may be relevant; and legal preservation of evidence obligations.
By submitting my resume and/or application, I acknowledge and confirm that I have received and read and understand this Notice and I hereby authorize and consent to the Company’s use of the Personal Information and Sensitive Personal Information it collects, receives or maintains for the business purposes identified above.
Equal Employer Opportunity (EEO)
We are an Equal Employment Opportunity employer. All qualified applicants will be considered for employment regardless of age, national origin, race, color, disability, religion, sexual orientation, gender identity or expression, or any other characteristic protected under applicable law.