Posting Details
Posting Details
Job # 043221
Department Code 20695-2107
Department SU Libraries
Job Title Circulation Supervisor - Law Library
Location Syracuse, NY
Campus Syracuse, NY
Commitment to On-Campus Experience Syracuse University is committed to delivering an exceptional student experience through vibrant, engaged campus communities. This position is based at the above campus location and requires regular in-person presence to support our students, collaborate with colleagues, and contribute to our thriving academic environment. Syracuse University values the collaboration, mentorship, and spontaneous connections that happen when our community works together on campus. Remote work arrangements are limited in accordance with University policy.
Pay Range $26.65 - $28.21 per hour
Pay Determination Pay rates at Syracuse University are based on a combination of factors including, but not limited to, the job responsibilities; the candidate’s education, training, work experience and key competencies; the university’s strategic priorities; internal peer equity; applicable federal, state, local laws, grant funding and contractual requisites; and external market analyses.
Staff Level S4
FLSA Status Non-exempt
Hours Standard University business hours (This is a 37.5 hour per week position)
8:30am – 5:00pm (academic year) 8:00am – 4:30pm (summer)
Hours may vary based on operational needs. Evening and weekend rotation hours will apply.
Job Type Full-time
Unionized Position Code Not Applicable
Job Description
The Circulation Supervisor, Law Library, manages circulation, course reserves, and interlibrary loan services and supervises the Law Library’s Circulation student employees working evening and weekend shifts. The position is the primary point of contact for Law Library users, on campus and remote, who wish to locate and borrow items, have resources scanned, delivered, or shipped, or have questions about Law Library policies and services. The position interviews and selects, or effectively recommends the selection of, student employees; sets their schedules; assigns, directs, and reassigns their work; evaluates their performance in writing; and working with Employee Services and HR Labor Relations on concerns related to discipline, consistent with University policy and the collective bargaining agreement covering hourly student employees. The Circulation Supervisor also runs interlibrary loans using OCLC and exercises independent judgment in assessing library fines. On an evening and weekend rotation, the Circulation Supervisor is the sole full-time staff member on duty, responsible for general Law Library operations, directing Circulation student employees and making operational and staffing decisions, reaching out to the on-call Law Library point person as needed.
Education and Experience
Required qualifications:
- Associate degree and at least 2 years of work in a public service or customer support setting, or an equivalent combination of education and experience.
Desired qualifications:
- Prior experience training, leading, or supervising others.
Skills and Knowledge
Best combination of:
- Significant understanding of legal information publication patterns in order to guide and advise on looseleaf filing.
- Ability to select, schedule, assign, direct, train, evaluate, and discipline student employees in Circulation, consistent with University policy and the collective bargaining agreement covering hourly student employees.
- Work independently, including without on-site supervision during evenings and weekends, with sound judgment in prioritizing service requests within Access Services.
- Demonstrated technical proficiency with standard computing applications and the ability to learn specialized application software; professionalism; and the ability to communicate, coordinate, and cooperate effectively with colleagues and in a public-facing role with faculty, staff, students, and the public.
Responsibilities
Supervision and operations
- Supervise and train Circulation student employees for evening and weekend shifts, including interview and recommend the selection of; setting schedules and Circulation Desk coverage; assigning, guiding, and reassigning work; evaluating performance; and work with Employee Services and HR Labor Relations on discipline concerns, consistent with University policy and the collective bargaining agreement. Provide guidance and quality control for looseleaf filing; confer with Law Library Technical Services about replacement of missing or out-of-order releases.
- Responsible for general Law Library operations during evenings and weekends on rotation, reach out to the on-call Law Library point person as needed. Supervise Circulation Desk student employees, assign and direct their work and decide how to address staffing or service gaps, and ensure that scheduled evening and weekend tasks are completed. Discuss concerns and recommendations for improvement with position supervisor. Answer library users¿ questions and help find items they need from the Circulation Desk, reference/reserves, special collections and the general collection. Take reports of building issues across Dineen Hall outside normal business hours and make appropriate referrals to SU Facilities or DPS as warranted.
Systems support
- Under the general guidance of the position’s supervisor, but exercising significant autonomy, use independent judgment and effective organizational and time management techniques to provide a broad array of public-facing services to Law Library users. Utilize systems software (Alma) to charge and discharge items; create on-the-fly records for unbarcoded items, track item statuses and process bulk renewals. Rapidly and accurately process Course Reserves items for law student use. Place and monitor requests for materials using the SU Libraries campus-wide delivery system. Make policy and workflow recommendations to improve library user experience and departmental efficiency.
Interlibrary Loan (ILL) Requests
- Process all incoming and outgoing Interlibrary Loan requests to both domestic and international libraries, and borrow items from other libraries, making informed decisions about what and where to borrow using formal (OCLC) and informal (ALLUNY, law-lib) resource sharing networks. Make prompt, informed decisions about whether and how much to pay for ILLs from institutions that charge for their services. Monitor outstanding ILLs for Law Library users to ensure that late fees are not incurred inadvertently.
Customer responsiveness
- Answer user inquiries about item location, available collections, and library services including printing, scanning, and faxing. Correspond with remote student and faculty users to negotiate Scan ’n Send or UPS shipment of library items, setting turnaround times and due dates. Effectively operate scanning equipment, digitally scan and electronically deliver library materials. Resolve issues of overdue loaned items and exercise independent judgement as to whether fines should be assessed and the amounts.
Other duties as assigned
Physical Requirements Not Applicable
Tools/Equipment Not Applicable
Application Instructions In addition to completing an online application, please attach a resume and cover letter.
About Syracuse University Syracuse University is a private, international research university with distinctive academics, diversely unique offerings, and an undeniable spirit. Located in the geographic heart of New York State, with a global footprint, and over 150 years of history, Syracuse University offers a quintessential college experience.
The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors, 100 minors, and 200 advanced degree programs offered across the University’s 13 schools and colleges; over 15,000 undergraduates and over 6,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit http://www.syracuse.edu.
About the Syracuse area Syracuse is a medium-sized city situated in the geographic center of New York State approximately 250 miles northwest of New York City. The metro-area population totals approximately 500,000. The area offers a low cost of living and provides many social, cultural, and recreational options, including parks, museums, festivals, professional regional theater, and premier shopping venues. Syracuse and Central New York present a wide range of seasonal recreation and attractions ranging from water skiing and snow skiing, hiking in the Adirondacks, touring the historic sites, visiting wineries along the Finger Lakes, and biking on trails along the Erie Canal.
EEO Statement Syracuse University is an equal-opportunity institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities.
Commitment to Supporting and Hiring Veterans Syracuse University has a long history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally transformed Syracuse University into the national research institution it is today. The University’s contemporary commitment to veterans builds on this historical legacy, and extends to both class-leading initiatives focused on making an SU degree accessible and affordable to the post-9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military veterans, members of the Guard and Reserve, and military family members.
Commitment to a Respectful and Welcoming Community Syracuse University fosters a welcoming learning environment where students, faculty, administrators, staff, curriculum, social activities, governance, and all aspects of campus life reflect a broad range of perspectives and experiences. The University community values the many similarities and differences among individuals and groups. At Syracuse, we are committed to preparing students to engage with and appreciate the richness of backgrounds, beliefs, and experiences that shape our society. To achieve this, we strive to cultivate a community that respects and encourages open dialogue, understanding, and mutual respect.
Quick Link https://www.sujobopps.com/postings/115099
Job Posting Date 11/12/2026
Application Deadline
Full Consideration By
Job Category Staff
Message to Applicants Syracuse University is interested in candidates who have the communication skills and cross-cultural abilities to maximize their effectiveness with diverse groups of colleagues, students and community members. Women, military veterans, individuals with disabilities, and members of other traditionally underrepresented groups are encouraged to apply. Syracuse University is an equal opportunity employer, as well as a federal contractor required to take affirmative action on behalf of protected veterans.