Server
About Us
Suser Restaurant Group is comprised of Sparkies Kitchen & Bar, Stella's Table, and Union 212 Banquet Hall, located in the lakes area of Oakland County. We invite you to join our talented team that is committed to providing amazing food and service to our guests - whom we treat like family.
The Role The Server is at the heart of the guest experience at Suser Restaurant Group, responsible for delivering attentive, knowledgeable, and genuinely warm service from start to finish. This role goes beyond taking orders - it's about creating a memorable dining experience that keeps guests coming back. The ideal candidate is passionate about hospitality, takes pride in their craft, and thrives in a fast-paced, team-oriented environment.
Responsibilities
- Greet guests warmly and promptly, establishing a welcoming and comfortable dining experience from the moment they are seated
- Guide guests through the menu with confidence, offering knowledgeable recommendations on food, cocktails, beer, and wine
- Accurately take and enter food and beverage orders, communicating any special requests or dietary needs clearly to the kitchen
- Deliver food and beverages in a timely manner, ensuring accuracy and proper presentation with every plate
- Check in with guests throughout their meal, anticipating needs and addressing any concerns promptly and professionally
- Maintain thorough knowledge of current menu items, daily specials, ingredients, and preparation methods
- Upsell food and beverage offerings naturally and genuinely to enhance the guest experience and drive revenue
- Process payments accurately, handling cash and credit card transactions in accordance with company policies
- Communicate effectively with the kitchen, bar, and front of house team to ensure seamless service
- Maintain a clean, organized, and fully stocked section throughout the shift
- Assist with opening and closing sidework duties as assigned
- Adhere to all alcohol service laws and regulations, including checking identification as required
- Uphold all company policies, health codes, and sanitation standards at all times
What We're Looking For
- 1-2 years of serving experience in a full-service restaurant preferred
- Strong knowledge of food and beverage, including wine, cocktails, and beer
- Michigan TIPS or ServSafe Alcohol certification preferred
- Genuine passion for hospitality and creating exceptional guest experiences
- Excellent communication and interpersonal skills with a warm, engaging personality
- Ability to work efficiently and accurately in a fast-paced, high-volume environment
- Strong multitasking and organizational skills with the ability to manage multiple tables simultaneously
- Reliable, punctual, and dependable with a strong work ethic
- Flexible availability, including nights, weekends, and holidays
- Ability to stand for extended periods and lift up to 30 pounds regularly
- Must be of legal age to serve alcohol per Michigan state law
We Offer
- Employee discounts
- Flexible scheduling
- Real opportunities for growth and advancement
- A supportive team culture built on respect, accountability, and collaboration
This Is More Than a Job. It's an opportunity to connect with guests, showcase your passion for hospitality, and be part of a team that takes pride in every dining experience. Whether you're an experienced server looking for your next home or someone ready to grow their career in hospitality, Suser Restaurant Group is the place for you. Join our team at Sparkies Kitchen & Bar, Stella's Table, and Union 212 Banquet Hall - Apply Today!