Job Description and Responsibilities
Become part of one of the largest and fastest-growing privately held security companies in the U.S! Since 1998, Sunstates Security has built a national reputation for delivering exceptional services while fostering high-quality work environments for our team. We are dedicated to hiring, developing, and retaining a professional workforce that reflects our commitment to excellence. We believe in strategic reinvestment in our people by offering a benefits package that exceeds industry standards, pathways for career advancement, extensive internal training, and employee recognition programs. Our team members are provided with the tools, knowledge, and hands-on management support necessary for long-term success.
Our commitment to a superior workplace culture is reflected in our most recent national accolades. Sunstates Security is proud to be recognized as a 2026 Forbes Dream Employer, an honor based on independent employee feedback and workplace excellence. Additionally, we have been named a 2026 Training MVP by Training Magazine, marking the third consecutive year we have accepted this prestigious recognition. We also continue to be celebrated for our steady growth and stability on the Inc. 5000 list of America’s fastest-growing private companies.
At the heart of everything we do are our core values of honor, integrity, and trust. If you are searching for a rewarding career with a proactive security partner that protects some of the country’s leading organizations, we invite you to explore the possibilities at Sunstates Security. Join a successful, growing team where your talent is appreciated and have opportunities to advance your professional career.
HIRING IMMEDIATELY
Sunstates Security is hiring an experienced Director of Security for a client site in Bal Harbour, FL. This position offers an annual salary of $80,000/paid weekly. The Account Manager is responsible for the daily functioning of client site locations including operations, customer service, personnel management, security & safety in accordance with Sunstates and client objectives. Shall be available to support the services and any related issues arising from the service agreement.
ESSENTIAL DUTIES & RESPONSIBILITIES
- Lead daily security operations for the high-rise condominium, ensuring consistent implementation of post orders, access control procedures, patrol assignments, and site-specific security protocols across all shifts.
- Set and reinforce professional service standards for the security team, ensuring courteous communication with residents, guests, contractors, and staff while consistently applying property access and security procedures.
- Serve as the primary security liaison to property management, addressing escalated resident concerns, communicating incidents and security issues promptly, and coordinating follow-up through resolution.
- Use email, scheduling platforms, and incident reporting tools to manage staffing information, review incident reports and daily activity logs for accuracy and completeness and maintain organized security records.
- Lead by example in professional appearance and conduct; provide ongoing guidance, post-specific training, and shift briefings to ensure security personnel understand their duties and property procedures.
- Maintain situational awareness and attention to detail while coordinating competing priorities; support emergency preparedness, guide the security team’s response under established procedures, and coordinate with property management and emergency responders as needed.
- Maintain reliable attendance and timely communication; provide occasional short-notice or after-hours support, including evenings, overnight hours, and weekends, when operational needs are required.
- Coordinate security schedules and staffing coverage, address callouts, and support special assignments to maintain required post coverage; provide direct coverage when necessary, based on operational needs.
Job Requirements
Requirements:
- 8+ years of related management experience
- Associate’s Degree
- Willing to undergo an extensive background check
- Must have prior security, law enforcement, or military experience
- Advanced level/knowledge of computers and technology
- Great customer service and communication skills
- Ability to travel upon request from time to time as needed
An Account Manager may perform a multitude of duties as specified by the Post Orders and Standard Operating Procedures (SOP). The Account Manager must read and become extremely knowledgeable of Post Orders and SOP and will be able to act quickly and efficiently according to such directives.
Benefits
Industry-leading employee benefits that include weekly pay, 401k savings plan with a company match, affordable medical, dental & vision benefits, paid time off, tuition reimbursement, and more – available for qualified candidates!
