What You'll Do
- Support Client Managers and Advisors with client service activities, policy changes, renewals, billing inquiries, and account maintenance.
- Communicate with insurance carriers, clients, and business partners by phone, email, and occasionally in person.
- Maintain accurate client records and documentation in our agency management system.
- Assist with day-to-day account servicing to help ensure an outstanding client experience.
- Learn insurance products, terminology, and industry best practices through hands-on training and mentorship.
- Collaborate with team members to solve problems and support client needs.
What We're Looking For
- High school diploma or equivalent.
- Strong customer service, communication, and organizational skills.
- A positive attitude and willingness to learn.
- Detail-oriented with the ability to manage multiple priorities in a fast-paced environment.
- Comfortable learning new technology and using AI-powered tools to improve efficiency and client service.
- Ability to obtain a Property & Casualty Insurance License within 90 days of employment.
Preferred Qualifications
- Previous customer service, administrative, or insurance industry experience.
- Current Property & Casualty Insurance License.
Why Join Us?
We're committed to helping our employees grow and succeed. You'll be part of a team that values continuous learning, collaboration, innovation, and exceptional service. We are looking for individuals who want to build meaningful relationships, solve problems, and make a positive impact on our clients and team.
Our Core Values
- We Make It Better – We continuously learn, improve, and innovate.
- We Care Deeply – We build genuine relationships and put people first.
- We Offer Solutions – We solve problems and advocate for our clients every day.
If you're looking for a career, not just a job, we'd love to hear from you.
Apply today and start building your future with TIG Advisors.