People Helping People, that is what Sunmark Credit Union is all about!
Why join the Sunmark Squad? We are a local credit union with 89 years of history helping members build brighter financial futures. Our “Good Vibes” culture is built on meaningful relationships, community impact, and teamwork.
Love helping people solve problems and curious about what happens behind the scenes?
As an IT Support Specialist, you'll deliver technical support to Sunmark staff across a variety of hardware, software, and end-user technology needs. You'll troubleshoot and resolve Tier 1 requests, deploy and support end-user hardware, and help employees successfully adopt and use Sunmark's technology.
This opportunity may align well if you're looking to keep building your technical skills. Your primary focus will be providing day to day support for Sunmark staff, helping keep our team connected and productive. As opportunities arise, you'll also have the chance to participate in a variety of IT projects and initiatives, gaining hands-on experience and broader exposure to Sunmark's technology environment.
Work onsite at our Latham, NY office, 1187 Troy Schenectady Road. Must be able to travel to all financial center and vendor locations when necessary.
Our team begins the day at 7:45 a.m., with rotating start and end times to ensure coverage throughout business hours while keeping individual shifts to no more than eight hours. Team members also participate in a rotating on-call schedule for emergency support outside of regular business hours.
Starting pay: $28.25-31.25/hr based on experience
We are looking for candidates who have a college degree plus IT support experience OR successful completion of college or certification level courses in the following related areas: Desktop Imaging, Computer Peripherals, ServiceDesk Support, and Windows OS. Strong attention to detail, documentation, and multi-tasking skills are a must, as is the ability to work well under pressure and adapt to changes in the work environment.