This job was posted by https://joblink.delaware.gov : For more information, please see: https://joblink.delaware.gov/jobs/1567886 GENERAL FUNCTION As a Sales Associate, your objective will be to provide an exceptional shopping experience that will encourage positive customer connections and brand loyalty. MAJOR DUTIES AND RESPONSIBILITIES - Promote an excellent customer experience, including but are not limited to: - - Greeting and serving customers - Inform merchandisers/managers on stocking needs - Ensure all visual standards set forth by management and the company are always maintained - Problem-solve for any customer issues and loop in management for assistance - Manage complex customer service situations by applying a high touch level of assistance to VIP clientele on a regular basis and in turn ensure VIP clientele retention - Remain up-to-date and educated on current product assortment to serve as an informed ambassador of the brand - Actively listen and act on any instructions given by management or superior as defined by management at any time - Occasionally assist with opening and closing duties as needed - Comply with professional regulations, internal rules and code of conduct set forth by the company and management - Attend and participate in occasional work meetings - Hold yourself accountable for shift punctuality and proactively communicate to manager if obstacles arise - Serve as an ambassador to the brand by leveraging your innate sensibility, style, and pre-established connection to the local and broader communities where our brands culture flourishes