Description The Program Assistant supports day-to-day operations of assigned Strive Vocational programs under the direction of the Vocational Manager. This hourly position coordinates program activities, provides direct support to individuals, reinforces person-centered service and safety expectations, keeps employees engaged and on task, and facilitates routine operational meetings. The Program Assistant is an operational lead, not a formal supervisor. Hiring, discipline, evaluations, payroll and budget approvals, and final management decisions remain with the Vocational Manager.
Requirements
Reliable and punctual attendance is essential; expected to be at job as scheduled each scheduled day.
Coordinates daily vocational program operations and assists DSPs with floor duties, individual supports, staffing coverage and assigned program activities as directed by the Vocational Manager.
Attends and facilitates routine staff huddles and operational meetings; communicates daily priorities, documents action items, and follows up on assigned tasks. Participates in IDT and other meetings as directed.
Follows up on assigned emails, phone calls, and program concerns promptly and communicates matters requiring management decisions to the Vocational Manager.
Reports GER, MANE, safety concerns and suspected abuse, neglect, mistreatment or exploitation promptly under Strive policy; supports fact gathering as directed, without independently conducting or closing investigations.
Facilitates a “therapeutic/teaching/learning” environment and fosters a supportive and person-centered atmosphere for individuals attending program/work settings.
Assures individuals have opportunities to exercise choice and pursue personal goals.
Follows all individual service plans to ensure that individuals receive services and supports identified in their Service Plans including development and implementation of Individual Service and Support Plans; Behavior Support Plans; Nursing care plans and protocols; Therapy programs and protocols; and other identified services and supports.
Ensures that individual supervision needs are posted and adhered to.
Participates program development and implementation of new program initiatives, including maintaining programs monthly activities calendar
Participates in developing and updating life skills assessments and skill building programs in a timely manner. Ensures staff are engaged with individuals, and individuals are involved in habilitative activities.
Supports the monthly program activity calendar and coordinates materials, work assignments, community activities and approved program initiatives.
Helps employees remain actively engaged with individuals and assigned duties; redirects daily tasks and provides respectful real-time coaching; elevates repeated performance concerns to the Vocational Manager.
Participates in interviews or hiring activities only when requested; does not make hiring decisions.
Assists with facility orientation and hands-on job training under approved procedures and direction of the Vocational Manager.
Tracks assigned staff training needs and reminds employees of required training; communicates gaps to the Vocational Manager.
Observes staff work, gives immediate task-level feedback and support, and refers formal performance evaluations and corrective actions to the Vocational Manager.
Reviews GER’s and T-Logs daily. Ensures documentation is objective and professional. Completes follow up for all GER’s as appropriate.
Facilitates routine staff meetings and tracks follow-up on program and administrative tasks; escalates personnel and policy matters to the Vocational Manager.
Reviews GERs and T-Logs for timely and complete entries as assigned; flags documentation concerns and needed follow-up to the Vocational Manager.
Assists with timecard and mileage accuracy checks by reporting discrepancies; does not approve timecards, overtime, reimbursements or personnel changes.
Prepares and routes assigned administrative forms to the Vocational Manager for review and approval.
Listens to staff concerns, provides operational guidance within approved procedures, and promptly refers personnel concerns and disciplinary matters to the Vocational Manager.
Ensures that emergency drills are implemented and documented as required. Ensures facility and community emergency plans are up to date and reviewed by staff and individuals on a quarterly basis.
Maintains vehicle and facility first aid kits and confirms kits are present in department and fully stocked on an on-going basis.
Ensures each vehicle is equipped with community emergency plans.
Serves as medication trainer/qualified manager and provides oversight to staff in medication administration. Investigates and addresses medication errors timely and in accordance with established procedures.
Confirms medication/therapeutic orders are current including, but not limited to, availability of required medications.
Ensures correct documentation of all medical/therapeutic supports. Responsible to follow all health protocols and confirms department staff follow all health protocols.
Assures that staff are knowledgeable about and adhere to individual diets.
Participates in department and program budget development to include monitoring program budgets and maintaining budget according to established limits. Investigates over and under expenditures and implements corrective procedures.
Reconciles P-Card accounts monthly. Assures that staff follow designated P-Card procedures.
Assists with program supply tracking and purchasing requests within approved procedures; budget development and expenditure approvals remain with the Vocational Manager.
Tracks and maintains accurate inventory of program products, merchandise, materials, and supplies; performs regular physical counts, records inventory movement, and reports discrepancies, shortages, damaged items, and reorder needs.
Coordinates ordering and replenishment of approved supplies and merchandise, including preparing purchase requests, verifying deliveries against orders, organizing storage, and maintaining receipts and inventory records within approved spending limits and purchasing procedures.
Manages assigned day-to-day Clover point-of-sale duties, including entering and updating products, descriptions, categories, prices and approved modifiers; maintaining accurate item availability and inventory quantities; and checking that products are correctly configured for sale.
Monitors and documents Clover sales activity, transaction records, inventory adjustments, and sales reports; identifies discrepancies, communicates findings to the Vocational Manager, and assists with authorized reconciliation and reporting procedures.
Supports staff training and consistency in approved Clover checkout, cash-handling, refunds/voids, inventory entry, and sales documentation procedures. Escalates exceptions and obtains manager approval for price changes, refunds, financial adjustments, and other restricted transactions as required by policy.
Assists with receipt and purchasing documentation as assigned; does not independently reconcile or approve P-Card accounts.
Checks attendance and transportation records for completeness and reports discrepancies for review and billing approval by authorized personnel.
Supports accurate community-service documentation and reports concerns; does not independently approve or submit billing.
Completes and submits monitoring tools per prescribed schedule, addressing any noted concerns and documenting actions taken. Assures that concerns noted through case management or organizational monitoring are addressed in an accurate and timely manner.
Assists in implementation of strategic plans and provides data for strategic plan metrics as needed. Participates in accreditation activities as needed and assures that staff are provided information related to the strategic plan and accreditation.
Assures that individuals have available to them any prescribed and/or needed adaptive equipment or assistive technology. Assures that individual adaptive equipment is kept clean and maintained in good repair. Notifies therapist or otherwise facilitates repairs to adaptive equipment when problems are noted. Assures that Vocational environments are barrier-free to the maximum degree possible.
Responds to all emergency situations as appropriate and in a timely manner.
Acts as backup for DSP positions as needed to cover open shifts.
Other job-related duties as assigned.
Job will close 11/06/2026