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Added 38 mins ago
Verifying Official
Strategic Resources Inc
Redstone Arsenal, AL
Added 38 mins ago
SR
Verifying Official-Part-Time/On-Call
Strategic Resources Inc
Redstone Arsenal, AL
- Part-time
Added 17 hours ago
Pharmacy Technician
Strategic Resources Inc
Pearsall, TX
Added 2 days ago
Performance Educator, Embedded
Strategic Resources Inc
Fort Bragg, NC
Added 2 days ago
LPN/LVN
Strategic Resources Inc
Pearsall, TX
Must have a minimum of one-year experience in a hospital, medical office, or outpatient clinical setting
Added 2 days ago
Performance Educator, Traveler
Strategic Resources Inc
Fort Knox, KY
Added 2 days ago
Performance Educator, Embedded
Strategic Resources Inc
Fort Sill, OK
Added 2 days ago
Performance Educator, Embedded
Strategic Resources Inc
Schofield Barracks, HI
Added 2 days ago
Pay Clerk-Army Military Pay Office Support
Strategic Resources Inc
Fort Drum, NY
Must possess sound organizational skills · Must possess excellent customer service skills with the ability to interact with others in a professional manner
Added 2 days ago
Pay Clerk-Army Military Pay Office Support
Strategic Resources Inc
Schofield Barracks, HI
Must possess sound organizational skills · Must possess excellent customer service skills with the ability to interact with others in a professional manner
Added 6 days ago
Pay Clerk-Army Military Pay Office Support
Strategic Resources Inc
Redstone Arsenal, AL
Must possess sound organizational skills · Must possess excellent customer service skills with the ability to interact with others in a professional manner
Added 6 days ago
Capture Manager
Strategic Resources Inc
United States
Must have experience in the federal government contract consulting services business · Must have MS Excel skills to manage pipeline and PowerPoint skills to develop gate review briefings
Added 7 days ago
Senior Contract Manager
Strategic Resources Inc
United States
Added 7 days ago
Operations Manager
Strategic Resources Inc
Washington, DC
Added 7 days ago
Quality Manager
Strategic Resources Inc
Washington, DC
Added 7 days ago
Program Manager
Strategic Resources Inc
Washington, DC
Added 7 days ago
Deputy Program Manager
Strategic Resources Inc
Washington, DC
Added 14 days ago
Military and Family Life Counselor (MFLC)
Strategic Resources Inc
Fort Rucker, AL · Rancho Cordova, CA · Trenton, NJ · Fort McCoy, WI · Reno, NV · Chico, CA · charleston, WV · Birmingham, AL · Bangor, ME · Ashland, NE · Waterbury, CT · Sprinfield, IL · Memphis, TN · Salem, OR · Sacramento, CA · North Las Vegas, NV · Rapid City, SD · Madison, WI · Lincoln, NE · Honolulu, HI · Columbia, SC · Hartford, CT · Camp Murray, WA · Bismark, ND · Augusta, ME · Doral, FL · Los Angeles, CA · San Francisco, CA · Denver, CO · Chicago, IL · Philadelphia, PA · Edwards Air Force Base, CA · Yorktown, VA · Washington, DC · Pearl Harbor, HI · Patuxent River, MD · Panama City Beach, FL · Norfolk, VA · Newport, RI · Jacksonville, FL · Great Lakes, IL · Everett, WA · Colts Neck, NJ · Corpus Christi, TX · North Charleston, SC · Bethesda, MD · Montgomery, AL · Rock Island Arsenal, IL · Aberdeen Proving Ground, MD · Fort Hunter Ligget, CA · Ft. Gordon, GA · San Antonio, TX · Redstone Arsenal, AL · West Point, NY · Fort Meade, MD · Garner, NC · Yuma, AZ · El Centro, CA · San Diego, CA · Fort Belvoir, VA · Fort Bliss, TX · Fort Bragg, NC · Fort Campbell, KY · Colorado Springs, CO · Fort Irwin, CA · Fort Polk, LA · Hampton, VA · JBLM, WA · Schofield Barracks, HI · Arlington, VA · Fort Huachuca, AZ · Carlisle, PA · Brooklyn, NY · Fort Drum, NY · Wharton, NJ · Fort Leonard Wood, MO · Fort Detrick, MD · Fort Leavenworth, KS · Monterey, CA · Fort Knox, KY · Ft. Lee, VA · Fort Hood, TX
Hold the applicable independent or provisional professional license required for the counselor tier and duty location · For CONUS assignments, counselors must hold the applicable license or provisional license for the state and tier in which services are provided
Added 22 days ago
SR
Verifying Official-Part-Time/On-Call
Strategic Resources Inc
Warren, MI
- Part-time
Added 22 days ago
Proposal Manager
Strategic Resources Inc
United States
Must have a deep understanding of Federal Government procurement policies as they relate to Request for Proposals (RFPs) · Must possess excellent written and oral communication skills and the ability to interact with all levels of personnel
Added 22 days ago
Behavioral Health Technician
Strategic Resources Inc
Pearsall, TX
Added 24 days ago
Pay Clerk-Army Military Pay Office Support
Strategic Resources Inc
Fort Polk, LA
Must possess sound organizational skills · Must possess excellent customer service skills with the ability to interact with others in a professional manner
Added 1 month ago
APP Nurse Practitioner/Physician Assistant
Strategic Resources Inc
Pearsall, TX
Added 1 month ago
Program Manager
Strategic Resources Inc
United States
Added 1 month ago
Behavioral Health Provider
Strategic Resources Inc
Pearsall, TX

Strategic Resources Inc

Verifying Official

Redstone Arsenal, AL, United States

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Job details

Posting language: English

Original job description

Verifying Official ID Card Operator - DEERS/RAPIDS Strategic Resources, Inc. (SRI) is an international, ISO 9001/20000/27001 Certified, CMMI Level 3 Rated full-service provider with more than 37 years’ experience in the Federal, military, and commercial marketplaces. SRI is seeking customer-oriented Verifying Official ID Card Operations in support of the United States Army military, retirees, their families, and Department of the Army civilians.

Overview: Responsible for accountability, control, verification and issuance of military identification cards and Common Access Cards (CAC) for active-duty military, Reserve and National Guard members, military retirees, family members and dependents, and other eligible recipients. Customer Service skills are a must. The incumbent must be able to pass requirements for Verification Official certification with attendant duties and responsibilities, management of self toward achievement of higher-level objectives, and working reliably with normal supervision.

Tasks and Responsibilities:

Controls and issues identification tags and Geneva Convention Cards to military members, deploying civilian employees and other eligible recipients.
Screens Soldiers, family members and dependents for purpose of visit.
Briefs Soldiers and family members on policies and procedures.
Maintains the Defense Enrollment Eligibility Reporting System (DEERS) and the Real-Time Automated Identification System (RAPIDS).
Performs all ID Card and CAC issuance related tasks including research and review of source documents, verification of eligibility, and discussion of entitlements as defined in AFI 36-3026(I) and the RAPIDS Training Guide.
Issues memorandums of authorization for use of Commissary and Post Exchange to eligible customers, as well as Government ID Cards (DA Form 1602) to eligible Government employees.
Performs routine maintenance on computers and printers, i.e., changes ribbons, adds toner and developer, cleans printers, etc.
Revises and prints correspondence in the proper format under applicable regulations and guidelines and prepares weekly and monthly reports of work and work activities.

Required Qualifications:

At least one year of experience in a customer service environment, preferably in a Human Resources related position.
The ability to work at an accelerated pace.
Obtain a favorable criminal background check and security investigation.
US Citizen.
Proficient in English, both written and oral.
Proven customer service skills.
Proficient in Microsoft Office software applications including Word, Excel, Access, PowerPoint, and Outlook, plus Adobe Acrobat 6.0 and Internet Explorer 7 or above.
Proficient in the use of basic office equipment such as computers, copiers, fax machines, scanners.
Must successfully complete RAPIDS certification within seven business days after being hired.
Previous CAC or similar Government contract employment experience is a plus.
Familiarity with the military is desirable.

Work Environment and Physical Demands:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Work schedule: Hour of operation vary by location, but most locations are open from 7:30 am to 4:00 pm local time, Monday through Friday.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand, walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

Equal Employment Opportunity:

In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. SRI does not discriminate against any person because of race, color, creed, religion, sex, national origin, disability, age, genetic information, or any other characteristic protected by law (referred to as “protected status”). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment.

This job description is intended to outline the general nature and level of work being performed. It is not intended to be a comprehensive list of all responsibilities, duties and skills required of the position. Additional tasks may be assigned as needed.

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