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Strategic Employment

Trade & Operations Support

Jersey City, NJ, United States

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Job details

Experience: 1–5 years of experience in trading operations, trade support, market operations, or a related field
Posting language: English
Posted: Jul 8, 2026

Original job description

Our client is a capital markets technology firm based in Jersey City, NJ, providing trading and market infrastructure solutions to institutional clients. As the business continues to grow, they are expanding their trading operations coverage team to ensure seamless support for clients and internal trading desks across extended trading hours. About the Role We are seeking a Trade & Operations Support Associate to join a growing operations team in Jersey City. This is a highly visible, client-facing position that sits at the intersection of trading, operations, and customer support. You'll be responsible for monitoring trading activity and systems, troubleshooting operational issues in real time, and serving as a key point of contact for institutional clients and internal trading teams. This role offers significantly more client interaction and ownership than a traditional back-office operations position, making it an excellent opportunity for professionals looking to broaden their exposure within capital markets. Following an initial onboarding and training period on standard business hours, you'll transition into a permanent extended-hours coverage schedule and play an important role in helping build out this growing function. Schedule, Location & Salary

Location: Jersey City, NJ (Hybrid)
Schedule: Extended-hours trading support schedule (3am-12pm), following an initial onboarding period on standard business hours

Responsibilities

Monitor trading systems and trade activity throughout the trading day
Provide real-time support to institutional clients and internal trading desks
Investigate and resolve operational and trade-related issues efficiently
Serve as a trusted point of contact for client inquiries and escalations
Troubleshoot and coordinate issue resolution with relevant internal teams
Ensure smooth execution and processing of trading activity
Maintain clear communication with clients and stakeholders during operational events
Contribute to the development and expansion of the firm's trading operations support function
Support operational processes across extended trading hours

Requirements

1–5 years of experience in trading operations, trade support, market operations, or a related field
Strong client-facing communication and relationship management skills
Experience working in a fast-paced, high-volume trading or financial services environment
Ability to remain calm and effective when managing time-sensitive issues
SIE, Series 7, or Series 57 license (active or willingness to obtain)

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More about this job

Skills

Troubleshooting
Onboarding
Troubleshoot
Communication skills
Manage time

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