JOB REQUIREMENTS: Description Are you looking for a unique opportunity to play a vital role in the heartbeat of our operations? At our company, we\'re seeking dedicated individuals to join our team, where you\'ll thrive in an environment that values safety, communication, and quality. Your contributions will be integral to our continued success. Key Responsibilities: As a valued member of our team, you\'ll take on a range of responsibilities that encompass: Adapting to diverse environments, including challenging conditions such as cold, snow, rain, and heat, showcasing your ability to persevere. Demonstrating exceptional interpersonal skills as you interact with customers through telephone, email, and in-person interactions, always maintaining a polite and courteous demeanor. Focusing on delivering top-tier customer service, representing a professional image in all aspects of your work, particularly during pick-ups and addressing any delivery issues. Handling emergencies with composure and efficiency, directing emergency vehicles and facilitating crucial communications when required. Keeping a comprehensive daily shift log and sharing key information with our security guard at the end of your shift. Ensuring trailer security by performing a thorough exit checklist with the Carrier Driver and electronically storing the data alongside the Bill of Lading (BOL). Taking the initiative to submit Quality Issue notifications to our Quality Department, contributing to our continuous improvement. Maintaining meticulous records of customer interactions, inquiries, complaints, and comments in a neat and legible hand, thus enhancing our customer service records. Recording, documenting, and performing data entry for trailer moves, streamlining our operations. Managing inventory and location records for finished goods and other trailers as needed, showcasing your... For full info follow application link. Stoughton Trailers is an EEO/Affirmative Action Employer Stoughton Trailers provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Stoughton Trailers complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Stoughton Trailers expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability or veteran status. Improper interference with the ability of Stoughton Trailers employees to perform their job duties may result in discipline up to and including discharge. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/4090E5DED2874D38