Description Front Desk Receptionist Part-Time 7:00 am to 1:00 pm Thursday - Friday - Saturday
GENERAL SUMMARY:
The Concierge is responsible for answering and transferring all incoming calls in a courteous and professional manner, giving information, direction, and other appropriate assistance to residents, staff, guests and vendors. Performs a variety of clerical duties as assigned.
PRINCIPLE DUTIES:
Essential Job Duties (Other duties will be assigned as needed): Must be willing and able to do the following · Opens and closes the front desk and properly secures all files, keys, and equipment in the office area · Communicates to the appropriate parties, promptly and clearly, all messages and material directed to them through the business office · Accepts and records, as directed, payments, reservations, appointments, cancellations and the like · Confirms scheduled transportation and event registration with residents · Receives all persons who enter the Community in a courteous manner, informs, guides, directs or otherwise assists residents, visitors, staff or vendors tactfully and congenially to present the best possible image of the Community · Overnight Concierge/Security: Delivers newspapers to the resident’s apartments & collects trash from IL apartments.
Requirements
· QUALIFICATIONS:
· High School graduate preferred · Ability to communicate efficiently in English using proper grammar in a pleasant manner · Typing and experience with Microsoft Office software · Must be able to handle a multiplicity of routine tasks, following specific instructions carefully and general instructions complete
PHYSICAL REQUIREMENTS/WORKING CONDITIONS:
· Physical effort is minimal · Seventy-five percent (75%) of the workday is spent sitting, standing intermittently, and bending · Must be able to lift and carry up to twenty (20) pounds. Requires manual coordination to operate switchboard, computer, and other business equipment · Requires continuous mental and visual attention to diversified operations · Must be able to function efficiently despite distractions and interruptions · Communicates orally and/or in writing with residents, coworkers, families, and general public · Overnight Concierge/Security: Must be able to push and pull cart & trash bin