Description and Functions
Open Until Filled
This is an At-Will Employee Contact Position
GENERAL DESCRIPTION:
The Distance Learning (DL) Program Manager is responsible for the overall management, coordination, and maintenance of the Wyoming Army National Guard's statewide distance learning facilities. This includes fixed classrooms and mobile computer labs. The manager will serve as the central point of contact for scheduling, technical support, and administration of the program, ensuring its resources are readily available and effectively utilized by National Guard members and the wider community.
Human Resource Contact: Molly Skala wymdhro@wyo.gov
ESSENTIAL FUNCTIONS: The listed functions are illustrative only and are not intended to describe every function that may be performed in the job level.
- Coordinate all training requests and scheduling for the use of DL classrooms and mobile computer labs by M-day units, full-time personnel, and community members.
- Oversee the regular maintenance and technical upkeep of all computer lab hardware and software. Ensure all equipment is operational and ready for use.
- Act as the primary point of contact for users experiencing technical issues. Provide initial troubleshooting and refer complex issues to the G6 (IT Department) helpdesk for advanced support.
- Monitor, track, and compile detailed reports on the usage and performance of the DL classrooms and labs. Provide analytics to leadership to inform decision-making.
- Conduct required monthly travel to all distance learning sites across the state to perform site visits, ensure classroom optimization, and verify operational readiness.
Qualifications
PREFERENCES:
Current or prior service in the Army National Guard or U.S. Army Reserves is highly preferred. Familiarity with the structure and operations of the Army National Guard is a significant plus. Demonstrated understanding of the unique scheduling and training needs of M-Day soldiers. Experience working within a military chain of command and communicating effectively with both military and civilian personnel.
KNOWLEDGE:
- Proven experience in program management, coordination, or a related field.
- Strong technical skills with the ability to maintain computer hardware and troubleshoot common software and network issues.
- Excellent interpersonal and communication skills, with a demonstrated ability to work effectively with military personnel, government civilians, and community members.
- Experience in an educational, training, or test proctoring environment is desirable.
MINIMUM QUALIFICATIONS:
None - See "Preferences"
Necessary Special Requirements
PHYSICAL WORKING CONDITIONS:
- In-state travel is required once per month
- Employee must be able to lift up to 25lbs
- A valid Wyoming driver’s license is required
NOTES:
- FLSA: Non-Exempt
- This job is an At-Will Employee Contract (AWEC) position.
Supplemental Information 007-Wyoming Military Department-DOIM/G6 Click here to view the State of Wyoming Classification and Pay Structure. Click here to view the State of Wyoming total Compensation Calculator. URL: http://agency.governmentjobs.com/wyoming/default.cfm The State of Wyoming is an Equal Opportunity Employer and actively supports the ADA and reasonably accommodates qualified applicants with disabilities. Class Specifications are subject to change, please refer to the A & I HRD Website to ensure that you have the most recent version. Human Resource Contact: Molly Skala wymdhro@wyo.govBenefits Non Benefit Position