Description
WASHINGTON UTILITIES AND TRANSPORTATION COMMISSION
Respect. Professionalism. Integrity. Accountability.
Forms and Records Analyst 3 NON-PERMANENT
Salary Consideration: Range 47, Step A ($51,600) – Step L ($67,704) annually. The starting employment offer will be determined based on the successful candidates’ qualifications. Typically Step M of the pay range is a longevity step.
This recruitment is open until November 24, 2026, at 11:59pm. UTC reserves the right to make a hiring decision and/or choose to close or extend this recruitment at any given time.
Persons needing accommodation in the application process may contact the recruiter via telephone at (360) 664-1130 or email the UTC HR office at humanresources@utc.wa.gov. For TTY service, please call the Washington Relay Services at 7-1-1 or 1-800-833-6384.
The Opportunity:
The Washington Utilities and Transportation Commission (UTC) seeks to fill the role of Forms and Records Analyst 3 within the Records Management section of the Administrative Services Division. This is a non-permanent appointment and is expected to last up to 12 months.
This position serves as a records specialist across multiple systems including case management, CRM Dynamics, SharePoint, electronic tariff systems, and GovQA. The incumbent ensures accurate integration, coordination, and compliance across platforms. The role requires advanced knowledge of the commission’s regulatory frameworks, procedural rules, and public disclosure obligations.
Hybrid:
Although this is a hybrid opportunity, the successful incumbent must reside within Washington state and must be available to report to the Lacey, Washington headquarters building when needed.
Travel:
Local travel, mostly within Thurston County, may be required to attend training and meetings.
Our Mission:
To protect the people of Washington by ensuring that investor-owned utility and transportation services are safe, equitable, available, reliable, and fairly priced.
Vision:
We strive to achieve equitable and fair outcomes for both consumers and regulated companies. We prioritize inclusion and belonging in the workplace.
What We Offer Our Employees:
- UTC fosters an environment of diversity, equity, inclusion and belonging, while striving to hire and retain a workforce from the communities we serve.
- We place importance on a healthy balance between personal and professional lives; offering flexible work schedules, wellness programs, and mobile/telework opportunities.
- Through the state, our employees (and their families) are offered options for medical, dental, vision and basic life insurance.
- We offer enrollment into the state retirement programs and a deferred compensation plan.
- Full-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year.
For more information about our benefits or working at UTC, please visit our website. Duties
Some of What You’ll Do:
- Analyze, process, and manage incoming regulatory filings and associated records across multiple industries and systems, ensuring compliance with statutory, regulatory, and procedural requirements.
- Coordinate the day-to-day production, access, distribution, maintenance, and integrity of manual and electronic public records, including creating and managing records in alternative electronic formats (e.g., Adobe PDF).
- Establish rulemaking and adjudicative dockets at the request of administrative law division staff and ensure accurate records creation within the case management system.
- Review filings for compliance with Title 80 and Title 81 RCW, WAC 480-07, and applicable filing rules; identify deficiencies; determine corrective actions; and communicate requirements to regulated entities.
- Coordinate daily receipt, review, and distribution of legal documents for all regulated companies involved in agency proceedings.
- Interpret and apply procedural rules, prehearing orders, and statutory requirements to determine filing compliance and service obligations.
- Communicate with parties regarding filing deficiencies and required remedies, exercising independent judgment within established rules.
- Ensure accurate and timely distribution of documents to commission staff and appropriate parties.
- Formally process public records requests and coordinate records retrieval, disclosure, and compliance activities in accordance with the Public Records Act and agency policy.
- Provide administrative and records support for Commission Open Meetings and hearings, ensuring accurate documentation and records integrity.
- Provide coverage at the records counter and main phone line, coordinate visitor access, and notify staff of incoming deliveries in compliance with agency security and procedural protocols.
Qualifications
Required Qualifications:
Option 1: Four (4) years of experience performing two (2) or more of the following:
- Coordinating or administering records management programs in a regulatory or legal environment, including records retention, access, and statutory compliance.
- Interpreting and applying complex statutes, administrative codes, or regulatory requirements to ensure compliance with filing, disclosure, or procedural rules (such as RCW, WAC, or similar regulatory frameworks).
- Reviewing regulatory or legal filings to determine completeness, accuracy, and compliance; identifying deficiencies; and determining corrective actions.
- Providing authoritative guidance to internal staff, regulated entities, or the public regarding records access, public disclosure obligations, or regulatory procedural requirements.
- Managing records across multiple electronic systems (e.g., case management systems, CRM platforms, document management systems, electronic filing systems, or public disclosure platforms) and ensuring integration, accuracy, and compliance across platforms.
Option 2: One year of college coursework in business administration, public administration, law, public health, health administration, or a closely allied field. AND Three (3) years of experience performing two (2) or more of the duties in Option 1.
Option 3: A bachelor's degree or higher in business administration, public administration, law, public health, health administration, or a closely allied field. AND One (1) year of experience performing two (2) or more of the duties listed in Option 1.
Qualifying experience must demonstrate independent judgment, interpretation of complex regulatory or statutory requirements, and responsibility for ensuring compliance in a regulatory, legal, or public-sector environment.
Experience will include practical skills in MS Excel for spreadsheet creation, development and management, database management, MS Word for document creation and formatting, and Microsoft Outlook or similar email systems for electronic correspondence.
Demonstration of Equity Competencies:
- The ability to take action to learn and grow: Takes responsibility for knowing their own strengths and weaknesses and uses their learning to make government programs and processes more efficient and effective to serve all in Washington.
- The ability to take action to meet the needs of others: Flexible, adaptable, customer-service focused, and willing and able to empathetically respond to the unique needs of the people they work with and serve.
UTC Core Competencies (expected of all employees):
- Accountability
- Measuring Success and Improvement
- Customer Focus
- Results Focus
- Communication Skills
- Adaptability/Flexibility
- Self-Development
- Continuous Process Improvement
Desired Experience, Knowledge, Skills, Abilities:
- Document/Records Management - Collects, organizes, reviews and stores documents, using numeric or alphabetical filing systems, electronic filing methods, and barcode tracking software; Updates and maintains complete records, applications, and files.
- Confidentiality - Able to maintain the confidentiality of information accessed or discussed in performing the work of this position.
- Research/Analysis - Uses data and information in a clear and rational comprehensive manner to assess and understand issues, identify and evaluate options when processing legal document submissions. Uses judgment and expertise to verify completeness and compliance to rules and regulations before processing.
Supplemental Information
READ THE FOLLOWING INFORMATION COMPLETELY:
- This position is included in a bargaining unit represented by the Washington Federation of State Employees (WFSE).
- RCW 80.01.020 limits the UTC's ability to employ any person who owns stock in any company the UTC regulates or is otherwise financially interested in such company. Such interests include those of an employee's spouse.
- UTC does not use E-Verify; therefore, we are not eligible to extend STEM-Optional Practice Training (OPT). For information, please visit www.uscis.gov.
How to Apply:
Interested in joining the UTC team? Click the Apply button at the top to begin! We only consider candidates for further screening if the following documents are attached to your completed application packet.
- Letter of Interest describing how you meet the position qualifications and why you believe you are the ideal candidate.
- Resume detailing your applicable experience and education.
- References: At least three (3) professional references with current telephone numbers and email addresses. One (1) contact MUST be your current or most recent supervisor.
The initial screening of candidates will be solely based on the contents and completeness of the application, including answers provided to the Supplemental Questionnaire, along with the required attachments - letter of interest, resume, and references submitted as part of the application process. Please note, see resume will not substitute for completing the "work experience" section of the application or supplemental questionnaire. If you have gotten this far and are thinking you do not qualify, consider again! Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At the UTC, we are dedicated to building a diverse and authentic workplace centered in belonging. If you are excited about this role but your experience does not align perfectly with every qualification in the job description, we encourage you to apply anyway. You may just be the candidate needed for this or other roles. All information may be verified; additional documentation may be required. Candidates may be disqualified if the education and/or work experience does not include information used to meet the minimum qualifications of the job. The UTC is an equal opportunity employer. We want to make sure you have an equal opportunity to join our team. Our commitment is making sure current and future employees are treated fairly and equally without regard to age, sex (including gender identity), race, ethnicity, disability, sexual orientation, veteran status, marital status, or religious or political affiliation.
Veterans Preference For information about YesVets click here. Applicants wishing to claim Veterans Preference should attach to their application a copy of their redacted DD-214 (Member 4 copy), NGB 22, or signed verification of service letter from the United States Department of Veterans Affairs. Please blackout any personally identifiable data such as Social Security numbers. For further information, contact UTC Human Resources at humanresources@utc.wa.gov.
For more information about the UTC, please visit:
www.utc.wa.gov, www.twitter.com/wautc and www.facebook.com/wautc
The State of Washington:
http://access.wa.gov
Benefits
More than Just a Paycheck! Employee benefits are not just about the kind of services you get, they are also about how much you may have to pay out of pocket. Washington State offers one of the most competitive benefits packages in the nation.
We understand that your life revolves around more than just your career. Like everyone, your first priority is ensuring that you and your family will maintain health and financial security. That's why choice is a key component of our benefits package. We have a selection of health and retirement plans, paid leave, staff training and other compensation benefits that you can mix and match to meet your current and future needs.
Read about our benefits:
The following information describes typical benefits available for full-time employees who are expected to work more than six months. Actual benefits may vary by appointment type or be prorated for other than full-time work (e.g. part-time); view the job posting for benefits details for job types other than full-time.
Note: If the position offers benefits which differ from the following, the job posting should include the specific benefits.
Insurance Benefits Employees and their families are covered by medical (including vision), dental and basic life insurance. There are multiple medical plans with affordable monthly premiums that offer coverage throughout the state.
Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses. Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts.
To view premium rates, coverage choice in your area and how to enroll, please visit the Public Employees Benefits Board (PEBB) website. The Washington Wellness program from the Health Care Authority works with PEBB to support our workplace wellness programs.
Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses.
Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction.
The Washington State Employee Assistance Program promotes the health and well-being of employees.
Retirement and Deferred Compensation State Employees are members of the Washington Public Employees' Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the Department of Retirement Systems' web site.
Employees also have the ability to participate in the Deferred Compensation Program (DCP). This is a supplemental retirement savings program (similar to an IRA) that allows you control over the amount of pre-tax salary dollars you defer as well as the flexibility to choose between multiple investment options.
Social Security All state employees are covered by the federal Social Security and Medicare systems. The state and the employee pay an equal amount into the system.
Public Service Loan Forgiveness If you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program.
Holidays Full-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year.
Note: Employees who are members of certain Unions may be entitled to additional personal leave day(s), please refer to position specific Collective Bargaining Agreements for more information.
Full-time employees who work full monthly schedules qualify for holiday compensation if they are employed before the holiday and are in pay status for at least 80 nonovertime hours during the month of the holiday; or for the entire work shift preceding the holiday.
Part-time employees who are in pay status during the month of the holiday qualify for the holiday on a pro-rata basis. Compensation for holidays (including personal holiday) will be proportionate to the number of hours in pay status in the month to that required for full-time employment, excluding all holiday hours. Pay status includes hours worked and time on paid leave.
Sick Leave Full-time employees earn eight hours of sick leave per month. Overtime eligible employees who are in pay status for less than 80 hours per month, earn a monthly proportionate to the number of hours in pay status, in the month to that required for full-time employment. Overtime exempt employees who are in pay status for less than 80 hours per month do not earn a monthly accrual of sick leave.
Sick leave accruals for part-time employees will be proportionate to the number of hours in pay status, in the month to that required for full-time employment. Pay status includes hours worked, time on paid leave and paid holiday.
Vacation (Annual Leave) Full-time employees accrue vacation leave at the rates specified in WAC 357-31-165(1) or the applicable collective bargaining agreement (CBA). Full-time employees who are in pay status for less than 80 nonovertime hours in a month do not earn a monthly accrual of vacation leave.
Part-time employees accrue vacation leave hours in accordance with WAC 357-31-165(1) or the applicable collective bargaining agreement (CBA) on a pro rata basis. Vacation leave accrual will be proportionate to the number of hours in pay status, in the month to that required for full-time employment.
Pay status includes hours worked, time on paid leave and paid holiday.
As provided in WAC 357-58-175, an employer may authorize a lump-sum accrual of vacation leave or accelerate the vacation leave accrual rate to support the recruitment and/or retention of a candidate or employee for a Washington Management Service position. Vacation leave accrual rates may only be accelerated using the rates established WAC 357-31-165.
Note: Most agencies follow the civil service rules covering leave and holidays for exempt employees even though there is no requirement for them to do so. However, agencies are required to adhere to the applicable RCWs pertaining holidays and leave.
Military Leave Washington State supports members of the armed forces with 21 days paid military leave per year.
Bereavement Leave Most employees whose family member or household member dies, or for loss of pregnancy, are entitled to five (5) days of paid bereavement leave. In addition, the employer may approve other available leave types for the purpose of bereavement leave.
Additional Leave Leave Sharing Parental Leave Family and Medical Leave Act (FMLA) Leave Without Pay
Please visit the State HR Website for more detailed information regarding benefits.
Updated 01-07-2026