Job Description and Duties Under the general direction of the Information Technology Manager I, the Information Technology Specialist II (ITS II) serves as a technical subject matter expert and lead responsible for the design, implementation, administration, modernization, governance and ongoing support of the State Controller’s Office (SCO) enterprise web hosting, cloud infrastructure, and application deployment environments. The incumbent performs complex technical work requiring independent judgment in the administration of enterprise web servers, cloud services, DNS, SSL/TLS certificates, deployment pipelines, access controls, automation technologies, and related infrastructure. The incumbent is responsible for the development and implementation of the cloud and network infrastructure services framework and methodology in alignment with the State Controller’s Office infrastructure services. The IT Spec II provides technical leadership and expertise to application developers, infrastructure engineers, cybersecurity staff, project teams, vendors, and other stakeholders to ensure the availability, performance, security, scalability, and maintainability of SCO’s enterprise applications and web services. The incumbent provides technical leadership in the modernization of legacy application hosting and deployment processes through cloud technologies, modern DevOps practices, continuous integration and continuous deployment (CI/CD), infrastructure automation, and configuration management.
Duties Performed:
(Candidates must perform the following functions with or without reasonable accommodations.)
- Design, configure, implement, administer, and support multiple cloud-based services and resources, supporting SCO enterprise applications. Evaluates cloud technologies and develops solutions that meet business, technical, security, availability, scalability, and operational requirements. Configures and maintains cloud resources including compute, networking, storage, identity and access management, monitoring, security, and application hosting services. Performs analysis of existing infrastructure and recommends cloud-based solutions that improve operational efficiency, resiliency, scalability, security, and maintainability. Develops and implements cloud infrastructure solutions in accordance with SCO architecture, security, configuration, and operational standards. Works with technical staff, application teams, vendors, and stakeholders to implement, maintain, troubleshoot, and optimize cloud and hybrid-cloud solutions. Provides technical leadership and subject matter expertise regarding enterprise cloud infrastructure and assists IT staff in the administration, configuration, troubleshooting, and support of cloud-based services.
- Administers, maintains, and supports enterprise web servers, electronic file transfer services, application servers, web hosting platforms, and related infrastructure supporting SCO mission-critical applications and public-facing services. Lead and work with cross-functional SCO teams and vendor teams to architect, design and develop the most complex Cloud computing solutions. Performs complex configuration, installation, upgrades, patching, monitoring, troubleshooting, performance tuning, and maintenance activities to ensure high availability, reliability, performance, and security. Manages web application environments across development, testing, staging, and production environments. Analyzes system and application issues, identifies root causes, develops corrective actions, and coordinates resolution of complex technical problems. Provides technical leadership and establishes standardized administration procedures, operational practices, configuration standards, and support processes for hosted websites and applications. Maintains comprehensive technical and operational documentation, including system configurations, procedures, architecture diagrams, troubleshooting guides, and operational runbooks. Provides technical guidance and mentorship to other IT staff in the support, administration, configuration, troubleshooting, and maintenance of hosted websites and applications.
- Leads and participates in the modernization of legacy website and application deployment processes through the implementation of modern DevOps practices and continuous integration/continuous deployment (CI/CD) methodologies. Designs, develops, implements, maintains, and troubleshoots automated deployment pipelines to promote applications and configuration changes through development, testing, staging, and production environments. Establishes standardized deployment processes, source-control practices, release procedures, configuration management, and automated testing and validation activities. Evaluates legacy deployment processes and develops modernization strategies that reduce manual intervention, improve deployment consistency, increase reliability, and support repeatable and auditable releases. Provides technical leadership and guidance to application development and infrastructure teams regarding DevOps tools, deployment architecture, automation, CI/CD pipelines, cloud-based application delivery, and modern application hosting practices. You will find additional information about the job in the Duty Statement. Working Conditions This position is located at The Emerald Tower on Capitol Mall, steps from Tower Bridge and is walking distance to the State Capitol. The building offers affordable monthly parking, employee gym access, an amenities center, and a beautiful mid-tower garden terrace. It is conveniently situated only blocks from Old Sacramento, numerous restaurants, a seasonal farmer’s market, and the Crocker Art Museum. Overlooking the Golden 1 Arena and Downtown Commons, the office is accessible from Sacramento Regional Transit’s light rail and bus systems, with convenient access to I-5, I-80, US 50 & US 99. This position is eligible for hybrid telework under California Government Code Section 14200 for eligible applicants residing in California. All telework schedules are subject to change and may be reevaluated at any time. Specific telework arrangements may be discussed in more detail with the respective hiring manager. Telework does not change the terms and conditions of employment, the essential functions of job duties, or required compliance with the State Controller's Office policies. Applicants must reside within California at the time of appointment. In July 2025, the State of California implemented the Personal Leave Program (PLP) 2025. This program temporarily reduces employees’ monthly base pay in exchange for paid leave credits. This position is subject to PLP 2025 and will have a monthly base pay reduction of 3% in exchange for 5 hours of leave credits through June 2027. The salary ranges shown on this job posting do not reflect the salary reduction. Minimum Requirements You will find the Minimum Requirements in the Class Specification.
- INFORMATION TECHNOLOGY SPECIALIST II Additional Documents
- Job Application Package Checklist
- Duty Statement Department Information The Office of the State Controller (SCO) is the destination employer within the State of California. As California’s chief fiscal officer, the Controller’s Office ensures accountability and transparency of California’s financial practices while promoting fairness and opportunity for all. Here, you’ll work in a collaborative and supportive environment with diverse opportunities for professional growth and development. A career with the SCO offers meaningful work that directly impacts the state’s future. The Information Services Division (ISD) of the California State Controller’s Office is the technology hub that drives innovation and efficiency across the agency. ISD is responsible for developing, maintaining, and enhancing critical IT systems that support the State’s payroll, accounting, and financial reporting functions. If you're passionate about software development, cybersecurity, data management, or IT project management, ISD offers a dynamic environment for tech professionals looking to make a meaningful impact. Take the next step in your career with an organization that values innovation, integrity, and the well-being of its employees. Apply today and build a California where everyone thrives! Visit our website to learn more about the State Controller’s Office. How did you hear about us? Take our survey!
Special Requirements A resume is required. A Statement of Qualifications is required; please see ‘Required Application Package Documents’ for instructions. The *new* required exam will become available after November 17th 2026. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
- Strong communication skills in working with customers, developers, architects, and technical management.
- Technical subject matter expert with the ability to propose, present and influence architectural design ideas to executives and technical management.
- Extensive project experience in architectural design, documenting, migrating and deploying cloud-based solutions.
- Excellent verbal and written communication, time management, presentation, and organizational skills.
- Identify key trends and emerging technologies that can enhance or impact the solution architecture.
- Extensive knowledge and practical application experience working in advanced software defined networks concepts.
- Extensive knowledge in cloud computing, and platform as a service methodology.
Benefits
Benefit information can be found on the CalHR website and the CalPERS website.