Position Title: Mobility Chauffeur Department: Rides to Wellness Reports to: Mobility Coordinator Position Location: 615 Johnson Street FLSA Status: Hourly (Non-Exempt) Position Affiliation: Non-Union (Safety-sensitive) Employment Status: Full-Time/Part-Time Pay Range: Full & Part Time Rides To Wellness drivers: F/T - $15.50 to start, $19.00 in 5 years, includes benefits. P/T - $18.00 to start, no benefits. General Summary: Rides to Wellness provide same-day, door-to-door transportation using a personalized approach to provide health and wellness transportation services. A Mobility Chauffeur is responsible for providing safe, courteous transportation services as a part of the STARS Rides to Wellness On-Demand Service Program. Essential Job Functions: 1. Operate assigned vehicle in a safe, courteous and timely manner, with the goal of satisfied and loyal customers. 2. Service Vehicle as required by standards of job assignment. 3. Read, Interpret and follow work assignment instructions; deviate from these instructions only with authorization, and maintain required schedule. 4. Insure vehicle cleanliness and presentation. 5. Perform pre-and post-operation vehicle inspections. 6. Operate lift and/or ramp-equipped vehicles. 7. Board, secure (as required by STARS procedures) and discharge passengers in a safe and efficient manner; must have concern and consideration for handling of the elderly and disabled and must be able to assist passengers into and out of their homes. 8. Operate communications equipment according to prescribed FCC and STARS rules and regulations. 9. Install infant or child car seats in vehicles, as needed. 10. Perform other duties assigned. Position Requirements: Education: High School Diploma or GED. Valid Michigan Chauffeur's License and a clean driving record. Knowledge of Traffic laws, codes, and regulations, and the ability to operate vehicles in a safe manner in full compliance with the law. Knowledge of Geography of the City of Saginaw and Saginaw County. Ability to work in a Team Environment and work under stressful conditions. Experience: One to Three (1-3) years experience as an Operator. Knowledge, Skills, Abilities and Other Characteristics: Qualified candidates for this position will have a work history, which demonstrates personal initiative in, and ownership of, assigned areas of responsibility. Additionally, qualified candidates must demonstrate proficiency in the following areas: Knowledge 1. Knowledge of principles and methods of public transport, including relative costs and benefits. May 2023 2. Knowledge relevant principles and processes for providing customer and personal services. This includes customer needs, assessment, meeting quality standards for services and evaluation or customer satisfaction. 3. Knowledge of equipment, policies and procedures. Skills 4. Skill of Operation and control -- controlling operations of equipment and systems. 5. Skill of operation monitoring -- watching gauges, dials or other indicators to make sure a vehicle is working properly. 6. Skill of active listening -- giving full attention to a situation. 7. Skill of time management -- managing ones own time and the time of others. 8. Skill of service operation -- actively looking for ways to help others... Abilities 9. Ability to tell when something is wrong or is likely to go wrong. 10. Ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects. 11. Ability to coordinate two or more limbs (for example, two arms, two legs, or one leg and one arm) while sitting, standing, or lying down. 12. Ability to keep your hand and arm steady w