Job Title: Product Specialist – Smartphones
Location: Plano, TX
Pay Rate: $39.36 per hour
Schedule: Fully on-site, Monday thru Friday 8:00AM to 5:00PM (hours may vary)
Staffmark Total Talent Solutions offers this exciting contract opportunity at a global leader in electronics, mobile devices and appliances located in Plano, TX.
Product Specialist – Smartphones
Top Skills:
- Data modeling
- Artificial Intelligence
- Process improvement
Summary:
The Product Specialist, Smartphones owns the day-to-day product expertise for a portion of the Galaxy smartphone portfolio (e.g., Galaxy S, A, or Z series) and acts as the bridge between the product team and go-to-market execution. This person translates product specs, roadmap updates, and competitive positioning into materials and training that carriers, retail partners, and internal sales teams actually use. The role sits close to launches, so a large share of the work is cyclical and deadline-driven around announcement and release windows.
Responsibilities:
- Build and maintain product training materials, battlecards, and FAQs for carrier/retail sales teams and internal stakeholders.
- Support product launches end-to-end: coordinate specs and messaging across product, marketing, and channel teams; manage launch timelines for specialist-owned deliverables.
- Track competitive device launches and feature changes, and summarize implications for pricing, positioning, and sales messaging.
- Partner with carrier account teams and retail partners to answer technical/product questions and resolve escalations that require product-level knowledge.
- Analyze device telemetry data - including app usage trends, screen-time distribution, feature engagement, and hardware/software interaction behaviors - to build insights and learnings that will shape our GTM strategies
- Synthesize finding from data into actionable insights and recommendations that feed product strategy, roadmap prioritization, and presenting them to product management and senior stakeholders.
- Build, update, and manage end-to-end GTM tracking tools capturing retail coverage, partner ranging status, and merchandising readiness across retail and carrier doors.
- Conduct thorough post-mortem reviews on previous device launches to document successes, channel friction points, and operational bottlenecks to guide future launch playbooks.
- Track and reconcile marketing spend, co-op investments, and commercial execution initiatives across each carrier, retail, and direct-to-consumer (D2C) channel.
Requirements:
- Bachelor’s degree or equivalent experience in business, marketing, engineering, or a related field.
- 2–5 years of experience in product marketing, product management, or sales enablement, ideally in consumer electronics or telecom.
- Strong working knowledge of smartphone hardware/software fundamentals (chipsets, displays, cameras, OS features) sufficient to explain trade-offs to non-technical audiences.
- Comfortable working against hard launch deadlines and coordinating across multiple teams (product, marketing, channel/carrier).
- Excellent written communication - this role produces a lot of training and briefing material that others rely on verbatim.
- Interest in smartphones and technology a plus
- Expert in Excel (Pivot Tables, XLOOKUP, Power Query) for managing large sales, inventory, and activation datasets.
- Experience building automated performance dashboards and category health trackers
- Experience in consumer tech, mobile hardware, or telecom channels.
- Skilled at tracking competitor pricing, specs, and market share.
Staffmark talent working with this client receive competitive compensation and a great benefits package!
Benefits Include:
- Medical
- Dental
- Vision
- 401k
- Paid Time Off, + more!
