Job Title: Order Management Specialist
Location: Plano, TX
Pay Rate: $42.76 per hour
Schedule: Fully on-site, Monday thru Friday 8:00AM to 5:00PM (hours may vary)
Staffmark Total Talent Solutions offers this exciting contract opportunity at a global leader in electronics, mobile devices and appliances located in Plano, TX.
Order Management Specialist
Top Skills:
- SAP
- Financial Analysis
- Process Improvement
Responsibilities:
- Ensure orders are successfully received and submitted in NERP via EDI, SPACE, or manual methods, adhering to our policies and agreements.
- Manage account portfolio, handle purchase order revisions, track delivery dates, verify and adjust PO prices, and process sales returns in alignment with company policies.
- Update, and maintain customer and order data, ensuring data integrity and accuracy.
- Review and validation price adjustment chargeback claims with finance and Sales.
- Point of contact to help Identify and resolve discrepancies or issues related to orders, including addressing customer inquiries and concerns promptly and effectively.
- Work closely with sales, supply chain, logistics, and customer service teams to ensure timely and efficient order fulfillment.
- Generate reports on open orders, price discrepancies, shipped orders, and aged orders.
- Assist the team on various projects as needed.
Requirements:
- Bachelor’s degree in a related business field.
- 3-5 years of experience in order management or a related field.
- Proficiency in SAP and EDI for order processing.
- Advanced skills in Microsoft Office Suite (Excel, Word, PowerPoint).
- Strong written and verbal communication skills.
- Problem-solving and critical thinking abilities.
- Ability to multitask efficiently and work under pressure.
- Self-motivated and capable of working independently.
- Knowledge of builder systems, such as Supply Pro and KOVA
Preferred Skills:
- Verbal and written communication skills, attention to detail, customer service and interpersonal skills.
- Ability to work independently and manage one’s time.
- Knowledge of business and management principles involved in strategic planning, resource allocation, and production methods.
- Ability to apply accounting and mathematical principles to work as needed.
- Ability to analyze business trends and project future revenues and expenses.
- Previous experience with computer applications, such as Microsoft Word and Excel; Enterprise Application experience a plus.
Staffmark talent working with this client receive competitive compensation and a great benefits package!
Benefits Include:
- Medical
- Dental
- Vision
- 401k
- Paid Time Off, + more!