Now hiring for a Customer Service Representative
Location: Irving, TX
Pay Rate: Pay Rate: $18.50 – $19.50 per hour
Schedule: Flexible between 7:00 AM – 6:00 PM ET, plus occasional Saturdays
Talk, Solve, Smile - That’s the Job.
Looking for Customer Service Representative jobs in Irving where great communication makes a real difference? This opportunity lets you assist customers, solve problems, and build positive relationships while helping deliver outstanding service every day.
If your skills and experience are a good match for this role please apply today. This opportunity is based on a Customer Service Representative career path and is being offered by Staffmark to qualified candidates.
Requirements
- Must have 2+ years in customer service/call center
- Previous customer service experience in a call center, retail, hospitality, or similar environment
- Strong communication and problem-solving skills
- Ability to work a flexible schedule, including occasional Saturdays
- Reliable attendance and ability to work in a structured, metric-driven environment
- Hardwired internet connection required (Wi-Fi not permitted)
- Dedicated, distraction-free home workspace
- Must pass a background check and drug screen
- No time off permitted during the first 90 days
Job Duties
- Handle high-volume inbound customer calls
- Assist customers with account inquiries, service requests, and issue resolution
- Provide accurate information regarding mortgages, housing, permits, and related services
- Document customer interactions and complete post-call tasks accurately
- Meet quality, productivity, and schedule adherence metrics
- Deliver professional, courteous customer service on every call
- Collaborate with team members and leadership to ensure customer satisfaction
Benefits
- Competitive Weekly Pay
- Comprehensive Benefits including medical, dental, and vision coverage.
- Life and Disability Insurance for added peace of mind.
- Optional 401(k) Plan to help you prepare for the future.
- Supportive Team Environment focused on professional growth and customer success.
“The Staffmark team had consistent communication and a friendly demeanor.” Staffmark Associate
Ready to talk your way into a steady paycheck? Apply now