Business Operations Specialist

Job Title: Business Operations Specialist

Location: Plano, TX

Pay Rate: $42.73 per hour

Schedule: Fully on-site, Monday thru Friday 8:00AM to 5:00PM (hours may vary)

Staffmark Total Talent Solutions offers this exciting contract opportunity at a global leader in electronics, mobile devices and appliances located in Plano, TX.

Business Operations Specialist

Top Skills:

• Quote management
• Procurement experience
• Advanced Excel and ERP systems (SAP, Oracle, etc.)

Summary:

The main function of a business operations specialist is to maintain vendor relationships, acting as a business analyst for non-IT projects or filling organizational roles above an administrative level, but below a management level. Other responsibilities may include maintaining all project management processes, including project goals, deadlines, metrics and budget. The business operations specialist usually reports to a project manager or director.

Responsibilities:

• Marketing Competitive Bid/Quote Management: Lead competitive bidding and quote processes for marketing initiatives, with a focus on retail campaigns, in-store marketing, shopper marketing, POS, and promotions.
• RFx Management: Develop and manage RFx events (RFI/RFP/RFQ) for creative, media, print, digital, and retail activation agencies and suppliers.
• Policy Support: Maintain Procurement (local) and Suwon (global) competitive bidding standards and policies tailored to retail marketing and store execution.
• Compliance and Reporting: Prepare and provide reports to Compliance and Internal Audit to ensure processes meet company policy and regulatory expectations.
• Project Planning and Roadmap: Work with marketing and retail business teams to translate annual/seasonal plans into a sourcing roadmap. Support intake, prioritization, and project planning to ensure procurement is engaged early and aligned to timelines.
• Negotiation Strategies: Execute retail-specific strategies for rate and term negotiations. Develop negotiation strategies that reflect retail realities (tight timelines, seasonal peaks, in-store needs). Lead rate negotiations with agencies and marketing suppliers to ensure competitive pricing, favorable terms, and flexibility for retail campaigns.
• Legal Contract Review: Verify that commercial terms align with negotiated pricing and scope. Identify discrepancies and drive corrections before execution.
• Vendor Validation: Validate new marketing and retail vendor requests for business fit, duplication, risk, and alignment with preferred supplier strategies. Coordinate with risk, finance, and legal teams as part of the onboarding and approval process.
• System and Process Improvements: Use data and stakeholder feedback to identify gaps in marketing procurement workflows and tools (e.g., BQMS, CLM, intake forms). Recommend and support implementation of process and system enhancements that improve speed, compliance, transparency, and user experience.

Requirements:

• Bachelor’s degree in Business Administration, Supply Chain Management, or a related field.
• 10+ years of experience in procurement or a related field.
• Proven expertise in marketing procurement with a focus on retail campaigns.
• Strong analytical skills and ability to manage complex procurement processes.
• Excellent negotiation and communication skills.
• Proficiency in Microsoft Excel and ERP systems (e.g., SAP, Oracle).

Preferred Skills:

• Ability to gather and analyze data from multiple sources, prepare spreadsheets, charts, graphs and tables of information and plan/prioritize multiple work assignments
• Ability to work in a fast-paced environment, manage progress for multiple activities at once and work independently within in a team environment to achieve collective goals and meet established deadlines
• Ability to develop and maintain excellent working relationships with multiple levels within the company and with external contacts including vendors, third-party partners and other Samsung subsidiaries
• Keen sense of ethics and discretion with an eye to anticipate potential conflicts of interest
• Strategic sourcing and procurement management.
• Competitive bidding and RFx management.
• Retail marketing and shopper marketing expertise.
• Contract negotiation and legal review.
• Vendor management and onboarding.
• Process improvement and system optimization.
• Analytical thinking and problem-solving.
• Collaboration and stakeholder management.
• Attention to detail and compliance awareness.
• Adaptability to retail-specific challenges (e.g., tight timelines, seasonal peaks).
• Leadership and project management.

Staffmark talent working with this client receive competitive compensation and a great benefits package!

Benefits Include:

• Medical
• Dental
• Vision
• 401k
• Paid Time Off, + more!