Posting Details
Position Information
Position Title House Manager
Division Institutional Advancement
Department/Office O'Shaughnessy Theater
Position Summary Information
Advertisement The O’Shaughnessy Theater at St. Catherine University invites applications for a part-time (0.5 FTE) House Manager position.
The House Manager is responsible for managing front of house staff, ticket office operations, and patron services, in partnership with the Assistant House Lead. The House Manager ensures the smooth running of all Front of House operations for events held at The O’Shaughnessy by exhibiting and delivering excellence in customer service, proactive management, and creative problem solving.
The House Manager will:
- Hold usher meetings to provide information on the event and make work assignments
- Coordinate between the stage manager and ushers the opening of the house and start and end of intermission
- Manage emergency situations with Assistant House Lead including evacuation, first aid, notifying and escorting paramedics, obtaining witness statements and completing any required paperwork
- Set up any lobby merchandise tables and displays
- Coordinate general lobby and house clean-up with usher staff.
- Meet with the Assistant House Lead to clarify event needs and any special circumstances 90 minutes before performance start time
- Arrange for accessibility needs
- Ensure a clean and safe working environment for all staff and patrons
- Assist latecomers or patrons with special seating needs
- Manage emergency situations with the Assistant House Lead including evacuation, first aid, notifying and escorting paramedics, obtaining witness statements and completing any required paperwork
- Prepare and ready bank deposits for concession and merchandise sales
- Complete Front of House report for event
- Balance all cash bags and cash boxes after each event for correct settlement and deposits.
- Report any broken seats, light bulbs, doors or other safety or maintenance issues to appropriate departments
- Assure timecards/sign in sheets are completed and signed by ushers
Who We Are:
The historic O’Shaughnessy Theater presents world-class artistic offerings that highlight diverse artists and leaders, particularly (but not only!) exceptional women. The venue is a meeting place between St. Catherine University’s strong campus community, the Twin Cities, and the larger Minnesota and Upper Midwest region.
Why You’ll Love Working Here:
At The O’Shaughnessy, you’ll be part of an enthusiastic, experienced team that hosts talented artists from around the world. You’ll have the chance to manage operations on a ground level to make spectacular events come to life. This is a place where we uplift each other, celebrate the arts, and strive for excellence out of a passion for what we do.
St. Catherine University in St. Paul, Minnesota, is a comprehensive Catholic university and home to one of the nation’s largest colleges for women, with associate and graduate programs for all genders. Founded by the Sisters of St. Joseph of Carondelet in 1905, the University integrates liberal arts and professional education within the Catholic traditions of intellectual inquiry and social teaching. Committed to excellence and opportunity, St. Catherine enrolls students in certificate, associate, baccalaureate, master’s and doctoral programs in traditional day and evening/weekend/online formats.
Minimum Qualifications
- 1-3 years of customer service experience
- Available to work a varying schedule dependent on performance schedule, including nights, weekends and daytime hours
Preferred Qualifications
- Excellent communication skills, including written, verbal and interpersonal
- Excellent customer service and management skills, including the ability to supervise others and respond effectively to people of all cultures
- Ability to think quickly and make decisions promptly
- Strong keyboarding, phone, and internet research skills
- Punctual and reliable
- Understanding of basic bookkeeping skills, including working with sales (handling cash, making change, giving/keeping receipts), creating deposits, and balancing sales activity per event
EEO Statement
Compensation:
Hourly wage is $18.72 – $20.75 depending on qualifications and experience.
The salary range listed reflects a good-faith estimate of what we reasonably anticipate to pay for this position, based on market data and internal equity, at the time of posting. Actual compensation will be determined based on qualifications, experience, skills, and other relevant factors. St. Catherine reserves the right to modify or adjust compensation depending on University needs.
Benefits:
Part-time employees at St. Kate’s feel a deep connection to the University’s Mission and Vision, and they live their values at work. Benefits available to part-time employees include:
- Thirteen (13) paid holidays plus one floating holiday (prorated based on FTE), and paid “gift” days when the University is closed.
- 403b retirement plan access
- Accrued PTO and sick time prorated based on FTE
St. Catherine University is an equal opportunity employer. Our commitment to inclusion reflects the central value of the Sisters of St. Joseph of Carondelet to “love of neighbor without distinction” and provides a learning and working environment that is enriched by the diversity of all our members. Individuals of all religious, racial, ethnic, gender identity, nation of origin, or disability groups are encouraged to apply. Should you need an interview accommodation please contact us at hr@stkate.edu or 651-690-6565.
Application instructions for STAFF Visit St. Kate Careers to apply. Three references and successful completion of a background check will be required for employment.
St. Catherine University 2004 Randolph Avenue, St. Paul, MN 55105 Equal Opportunity Employer / Drug Free Workplace / Tobacco Free Workplace
Our university is a proud member of the Upper Midwest HERC and is committed to recruiting and retaining outstanding faculty and staff and assisting dual career couples. For more information and to find other higher education jobs in the Upper Midwest region, visit: www.uppermidwestherc.org.
Posting Detail Information
Posting Number 20220871-STAFF
Posting Start Date 11/11/2026
Application Deadline 11/29/2026
